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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
490 Reviews

490 Reviews of Southern Hyundai Chesapeake - Service Center

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February 09, 2024

Employees were friendly. Waiting area was clean and welcoming They communicated well about what needs to be done More

by KSMATHEWS6
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

This dealership have good customer service. I took my car to get an oil change and I were out less than hour. I recommend this dealership to all my family and friends. Keep up the good work. More

by ITZSCSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Sam Pedraza, Angela Christie, Vladimir Marinov
Feb 13, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

Disappointing. Unresponsive. Had 8:45 appt for diagnostic issue. By noon had heard nothing. Started calling, no answer. Left msg. Sent text messages. Finally got ca More

by hudgins.debby
Recommend Dealer
No
Employees Worked With
Angela Christie, Angela Christie
Feb 09, 2024 -

Southern Hyundai Chesapeake responded

Thank you for bringing this to our attention, Debby. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 08, 2024

I got my appointment for a car inspection 6 weeks ago. The other priority dealers were booked through March. It took about 2 hours (9-11), which is a reasonable amount of time. More

by ucs2t
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Angela Christie
Feb 08, 2024 -

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

February 08, 2024

Super Super duper Super duper meaning is excellent service. The end Thank you very much. More

by Reubenrby
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Angela Christie
Feb 09, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 10, 2023

Kevin was not only a great salesman, but he was also great in helping me learn the new features of my car. They stayed past closing hours to finish the sale of my car. The warranty items could not be More

by LMCCORMACK0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Manikkam
November 09, 2023

It was quick. Easy. Clean lobby. Did the work in a timely matter. Thank you. More

by SARA.MATTINGLY987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Vladimir Marinov
Nov 09, 2023 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 08, 2023

My buying experience was exceptional. Justin was very knowledgeable on the vehicles I was interested and took the time to demonstrate and explain the features of the car I would go on to More

by NHOJ.MYRICK
Recommend Dealer
Yes
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Peter Manikkam
Nov 08, 2023 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 05, 2023

Jason was very good, he addressed all my concerns, and got me what I asked for, I highly recommend him More

by alex297h
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Peter Manikkam
November 05, 2023

Very friendly and attentive! My appt started on time and the wait wasn’t long at all. Very comfortable environment if waiting inside! More

by LCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Vladimir Marinov
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