Southern Hyundai Chesapeake - Service Center

My overall experience was ok. However my initial concerns were not listened to which resulted in unnecessary work being done. I got this car from this particular dealership less t However my initial concerns were not listened to which resulted in unnecessary work being done. I got this car from this particular dealership less than a year ago, so I don’t understand how they happen to have found all these “new” issues resulting in more out of pocket costs More

As usual, excellent. However, I don't know Floyd Pilley. Sam's team is always on point. However, I don't know Floyd Pilley. Sam's team is always on point. More

Easy to schedule the service and repairs were made within one day Angela and the crew were all friendly and courteous one day Angela and the crew were all friendly and courteous More

Very friendly staff. good place while waiting for your car. La sala de espera es agradable. And they have water and cofe for people good place while waiting for your car. La sala de espera es agradable. And they have water and cofe for people More

Will only use your service! Exceptional. Will only use your service! Exceptional in all facets! Exceptional. Will only use your service! Exceptional in all facets! More

Used to be better with previous management. Customer service is not as good. I would not recommend to anyone. Customer service is not as good. I would not recommend to anyone. More

Every time I come to this dealership, I always have good experience. The staff are very knowledgeable and professional. Even though I don't live in Chesapeake, I'll gladly drive the distance to this locatio experience. The staff are very knowledgeable and professional. Even though I don't live in Chesapeake, I'll gladly drive the distance to this location because of the great experience I get every time I come here. It was this great experience that caused me to purchase my vehicle from this location. I highly recommend this store to anyone looking to buy a car. More

Friendly and helpful staff. Waiting area was clean and comfortable. Work was completed in an acceptable time frame. Waiting area was clean and comfortable. Work was completed in an acceptable time frame. More

A long wait I was waiting on my vehicle I know I waited almost 3 hours almost 3 hours More

On hold for awhile making appt. Person assisted to make appt but couldn't answer all questions - she was helpful but not from service dept. Person assisted to make appt but couldn't answer all questions - she was helpful but not from service dept. More