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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
549 Reviews
Call Service Center (757) 394-3042

549 Reviews of Southern Hyundai Chesapeake - Service Center

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April 25, 2024

The team at Southern Hyundai Chesapeake- Brandon and Angela- analyzed the issues my suv was having and determined the problem. Angela was swift to assist me throughout my ordeal providing excellent cus More

by Gncontrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Brandon Davis, Angela Christie
Report | Print
May 01, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2024

the employees were very kind and patient. the service i received was given as fast as possible. More

by simaralynnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Report | Print
May 01, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2024

Great customer service. Friendly knowledgeable Staff. I'm lost for words. Looking forward to next service. . More

by keentyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Davis, Angela Christie, Vladimir Marinov
Report | Print
May 01, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 24, 2024

They have been wonderful to work with. Service is spot on and they are always pleasant, responsive and professional. More

by DAH418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Sam Pedraza, Angela Christie, Vladimir Marinov
Report | Print
Apr 25, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2024

The dealership was very clean and the service I received from Sam was great. End More

by hrt657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Report | Print
Apr 25, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

I felt called as a customer. I was greeted right away. Everything was explained to me, and I didn't have to wait long. More

by CarolC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Vladimir Marinov
Report | Print
Apr 25, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 23, 2024

Service was nice and quick! Employees were nice and amazing, the waiting area was clean. More

by drsilvagnoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Brandon Davis, Sam Pedraza, Angela Christie, Vladimir Marinov
Report | Print
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 23, 2024

Sam was extremely dismissive of my needs, from my entry into the service area. He was curt and made keep feel like my business was not important. I arrived merely to drop off my genesis g80 for through 97, More

by nc1graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Pedraza
Report | Print
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

"Nc1graham" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 23, 2024

I was please with customer service and the mechanic was more aware of my issues this time around. More

by Nikki
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza, Vladimir Marinov
Report | Print
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 22, 2024

Very clean, Very pleasant employees. I did not have to wait long to speak with someone. More

by MARILYN.D.ETHERIDGE.CIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Davis, Vladimir Marinov
Report | Print
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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