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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
490 Reviews

490 Reviews of Southern Hyundai Chesapeake - Service Center

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March 30, 2024

I was greeted at the desk properly with answers that I was asking and scheduled an appointment to come back in. When I came back, they took me right away and called me a few hours later telling me my vehi More

by Lecordons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Apr 04, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2024

Angela kept me informed of service progress, especially regarding the AC. She and the technician tried to replicate the problem before charging a diagnostic fee. As it turns out, they simply topped off t More

by slab4neilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Mar 29, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2024

Great dealership, have always received excellent service. The folks in the service department are friendly and very customer service oriented. Have purchased or leased 4 vehicles here. More

by bcbloper
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Mar 28, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 25, 2024

They were professional and the task was completed in a timely fashion. Nice waiting area . . . More

by GODWINFRANCINE
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Angela Christie
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 25, 2024

Always a great experience. The only complain I have is when I bought my vehicle, I was suppose to have free oil change for 36 month but when they finished with my car, I was to More

by BENEDDIEHANSON
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov, Vladimir Marinov
Jul 03, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

March 25, 2024

Great Very respectful and knowledgeable and helpful and friendly Wonderful staff Very wonderful experience with place More

by stmatthews87
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Angela Christie
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2024

Great service as always! Staff are friendly. And always up to any task with a smile More

by FVLEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Brandon Davis, Sam Pedraza, Angela Christie
Mar 26, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 24, 2024

Knowledgeable staff willing to help and work with the customer to solve the problem and meet customer needs. More

by mel.lee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
Mar 26, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 22, 2024

Eighteen year customer and little effort to keep me as a customer. Treated like a naive female which I am not More

by KARENLMCKINLEY
Recommend Dealer
No
Employees Worked With
Three managers
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for bringing this to our attention, Karen. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 21, 2024

Everyone treated me great. There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for More

by Timdunn0
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov, Vladimir Marinov
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

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