Southern Hyundai Chesapeake - Service Center
Chesapeake, VA
490 Reviews of Southern Hyundai Chesapeake - Service Center
I was greeted at the desk properly with answers that I was asking and scheduled an appointment to come back in. When I came back, they took me right away and called me a few hours later telling me my vehi was asking and scheduled an appointment to come back in. When I came back, they took me right away and called me a few hours later telling me my vehicle was ready. Thank you very much. More
Angela kept me informed of service progress, especially regarding the AC. She and the technician tried to replicate the problem before charging a diagnostic fee. As it turns out, they simply topped off t regarding the AC. She and the technician tried to replicate the problem before charging a diagnostic fee. As it turns out, they simply topped off the refrigerant and it works superbly now. Thank you for troubleshooting with customer value and saving in mind. More
Great dealership, have always received excellent service. The folks in the service department are friendly and very customer service oriented. Have purchased or leased 4 vehicles here. The folks in the service department are friendly and very customer service oriented. Have purchased or leased 4 vehicles here. More
Always a great experience. The only complain I have is when I bought my vehicle, I was suppose to have free oil change for 36 month but when they finished with my car, I was to The only complain I have is when I bought my vehicle, I was suppose to have free oil change for 36 month but when they finished with my car, I was told I had to pay $137 because my mileage was at 37000 miles. I did not really plan for this charge but I ended up making the payment. I've only had the vehicle less than 24 months More
Knowledgeable staff willing to help and work with the customer to solve the problem and meet customer needs. customer to solve the problem and meet customer needs. More
Everyone treated me great. There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for anyone specifically not sure who dropped the ball but overall I was satisfied with service especially when I went by the service dept. personally. I appreciated the rental car that was much appreciated! More