Southern Hyundai Chesapeake - Service Center

I live in Virginia Beach but go to Southern Hyundai because of the customer service. They have been helpful, explained service being conducted, and costs. Service is expeditiously completed. because of the customer service. They have been helpful, explained service being conducted, and costs. Service is expeditiously completed. More

They never called me about the status of my car after telling me it would be done in 1 day. I called for 5 days and left messages, texted, and emailed. Never got a response. Terrible customer service. telling me it would be done in 1 day. I called for 5 days and left messages, texted, and emailed. Never got a response. Terrible customer service. More

Great service as always. I have purchased 3 cars there and could not be more pleased. I have purchased 3 cars there and could not be more pleased. More

I had no problem getting an appointment. Everyone was very nice and service was excellent. Everyone was very nice and service was excellent. More

My service was very efficient. I really appreciated that Angela amended my appointment to make sure to only perform the services my car really needed so I get the full service life I really appreciated that Angela amended my appointment to make sure to only perform the services my car really needed so I get the full service life of my vehicle components and don't overpay for things I don't need yet. More

Great service! Thanks so much. What else can I say? Happy Holidays! 15 words to much...lol Thanks so much. What else can I say? Happy Holidays! 15 words to much...lol More

Great service manager, helpful friendly, knowledgeable. Made sure the job git done,was very honest Made sure the job git done,was very honest More

Absolutely a joke! Should close until it hires and trains competent people who know and understand what their job is and knows how to do it! This notion of: “On th Should close until it hires and trains competent people who know and understand what their job is and knows how to do it! This notion of: “On the job training”’is crazy! Repair cost at this place are ridiculous! Will seek other places in the future to service our car. It’s obvious they are short of help! More

Great Team! I was in this dealership a year ago and the difference is like night and day. I think it had a different name. My sales guy Steve was amazing. Will I was in this dealership a year ago and the difference is like night and day. I think it had a different name. My sales guy Steve was amazing. Willing to stay late to meet my schedule. Both sales managers were great. Friendly and helpful. Finance guy(I forgot his name) was very knowledgable and also friendly. I would buy from them again More

They were easy to design with during my appointment. I was treated with respect and kept informed about what was happening. I was treated with respect and kept informed about what was happening. More