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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
469 Reviews
Call Service Center (757) 394-3042

469 Reviews of Southern Hyundai Chesapeake - Service Center

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January 26, 2025

Rene effectively communicated what was necessary for my vehicle and was very responsive. Not reflective of him is the fact that the prices for service work to be performed posted on their website when sch More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 26, 2025

Rene greeted me personally, made the process easy by addressing my needs and concerns quickly. More

by Brhinton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 25, 2025

Service was amazing and no charge. Dropped the car off about 10 it was ready by 1. More

by PSTONI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2025

They were able to work me in without appointment. I appreciate their responsiveness and attention More

by hannajill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 23, 2025

There was little to none communication. I had to call to get updates. When I called I didn’t get to speak to my advisor. I had to ask for a manager in order to get an update. More

by ANDERSONDNADIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

We value and appreciate your business, Nadia. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 23, 2025

Staff does not communicate with each other and ignores customers. I do not intend to deal with this dealership ever again. More

by RSQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

"RSQ" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 22, 2025

We waited entirely too long! 3.5 hours for oil/filter change, rotate tires and state inspection for the first appointment in the morning! More

by vabeachboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

"Vabeachboy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 21, 2025

Not so great. Charged me for oil I provided and still waiting for a part to come in. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Fred. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 19, 2025

Always customer oriented. Super waiting area. Comfortable. Great customer service staff. Professionalism seems to be their motto. More

by patswett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 19, 2025

Angela Christie and Travis Hill always does a phenomenal job when working with me and my vehicular needs. Making sure it’s safe for me and my daughter Daisy. ❤️❤️❤️❤️❤️ More

by TyJames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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