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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
396 Reviews

396 Reviews of Southern Hyundai Chesapeake - Service Center

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February 22, 2024

Super easy drop off after hours, staff extremely friendly and answered my questions Clean and organized More

by SAMANTHA107
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Feb 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

Professional and courteous! Timely service and nice waiting areas for customers to relax and watch T V. More

by litmandavid1
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2024

It was easy in and out with my service I enjoyed the waiting area. Relaxing. Love the free coffee. More

by ATWYNKOOP
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Feb 23, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

Even through my frustration, Angela and the service team were extremely kind and patient with me. Highly professional! Thank you! More

by ELLIOTT.BRYANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
February 21, 2024

Friendly and made it easy to get my vehicle serviced even as a drop-off. As a truck driver with crazy hours, I really appreciate their flexibility More

by SLC1152
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov, Vladimir Marinov
Feb 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 19, 2024

The service team is excellent. They take great care of my palisade and keep me well informed. More

by MEGS0811
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Jul 12, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 14, 2024

It was a good experience The renovation at the dealership to waiting are are nice More

by CURTHA7
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Feb 15, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 14, 2024

Technician was polite and explained to me what was being done and when I needed to return More

by godlks58
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Feb 15, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 14, 2024

They were caring and nice and they answered all my questions And really listened to what I said More

by TLEWIS31558
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Feb 15, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

It was OK. No one called prior to closing to inform me that I could pick up my car prior to closing. I took.it upon.myself to return to dealership prior to 6pm More

by CURHUR
Recommend Dealer
Yes
Feb 13, 2024 -

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

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