Southern Hyundai Chesapeake - Service Center

Apparently, the problem with the loose steering was misdiagnosed. The steering wheel rack that we were told to replace was in pristine condition and there seems to be no improvement on the actual steer misdiagnosed. The steering wheel rack that we were told to replace was in pristine condition and there seems to be no improvement on the actual steering wheel problem. Will contact about this situation. More

Excessive wait time for parts. We were without our vehicle for more than 6 weeks. We were without our vehicle for more than 6 weeks. More

It was good. It was efficient The job was done in a timely manner which was much appreciated It was efficient The job was done in a timely manner which was much appreciated More

Everything was clean and inviting service was great as usual. Always a pleasure to come to this dealership usual. Always a pleasure to come to this dealership More

Had a repair done but work was not done correctly. Brought car in Angela set me up with appointment for correction. Sam explained correction upon picking up car Brought car in Angela set me up with appointment for correction. Sam explained correction upon picking up car More

Got my oil changed in December. By January the oil light was on. Had to pay for a diagnostic test. They said there was no oil on my stick. By January the oil light was on. Had to pay for a diagnostic test. They said there was no oil on my stick. More

Angela was great! Patiently answering all my questions, providing options and outlining the process once I made a decision. Also appreciate Floyd for speedy servic Patiently answering all my questions, providing options and outlining the process once I made a decision. Also appreciate Floyd for speedy service! I was out faster than I thought and that was a pleasant surprise. More

Friendly, courteous and quick Waiting area was very nice and very clean. Also had a great coffee maker. and very clean. Also had a great coffee maker. More

Angela was great and very helpful. However, I do not know who the gentleman is referred to in this survey. However, I do not know who the gentleman is referred to in this survey. More