Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
490 Reviews
Call Service Center (757) 394-3042

490 Reviews of Southern Hyundai Chesapeake - Service Center

Sort by
May 07, 2024

We called for a hour and a half on the day they said it would be ready for pick up. All that time no one answered the phone. We had to drive to the dealership to find out about the car. They said the part More

by TMBSTONE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Davis, Vladimir Marinov
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

"TMBSTONE38" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 06, 2024

Extremely happy with the service. Being able to book a appointment date without having to wait 6 weeks or mis great More

by BJWILL1A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Sam Pedraza, Angela Christie
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 05, 2024

Excellent customer and vehicle service for the past nine years. Thanks Sam P. Ten stars. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2024

I am very satisfied with Southern Hyundai dealership and the service department And they treat you with respect. More

by JAMESNICKDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Sam Pedraza
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 04, 2024

Outstanding Performance and my car was done at least 20 min early and the price was below the quote. They kept me informed and answered all my questions. More

by CHRIS@CSNOLAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Sam Pedraza, Angela Christie
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2024

Everyone was very helpful and friendly. Thank you all. I will keep bringing my car to you. More

by RLEDWARDS95
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie, Vladimir Marinov
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 03, 2024

Great experience. Everyone seemed to know their jobs and got me out quickly. Would recommend this dealership More

by JOYOUS1553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook
Report | Print
May 03, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 03, 2024

Jimmy and Ashley are a great team I will always buy my vehicles from Southern Hyundai Chesapeake. Buying from them was a great experience. A+ Showroom and Great customer service. I will be back when it's More

by BRANDONFORDCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Richard Gmelin, Steve Cook, Brandon Davis, Mark McCarty, Vladimir Marinov
Report | Print
May 03, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2024

Good facilities, decent waiting time, services not covered by warranty are expensive including diagnosis services. More

by CARTAGENALUISM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Brandon Davis, Sam Pedraza, Angela Christie
Report | Print
May 02, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 02, 2024

Sam has always taken care of me and my car when I take it to them. More

by GOVAN.KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gmelin, Brandon Davis, Mark McCarty, Sam Pedraza
Report | Print
May 03, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1
...
35
36
37
...
49