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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
397 Reviews

397 Reviews of Southern Hyundai Chesapeake - Service Center

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April 07, 2024

Thank you I will do a trade because it’s a ripple give me what I was asking or what I thought the car was work More

by RUDY298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Davis
Apr 09, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 06, 2024

Excellent. They took great care of my vehicle and kept me well informed of the status More

by jeffgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
Apr 09, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

Great customer service with speed and professional attitude. Cared about my needs and concerns. Thank you. More

by clwray54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Sam Pedraza
Apr 05, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 03, 2024

Customer friendly staff. Knowledgeable service team. The dealership is so nice I feel bad when it’s time to leave. More

by koquansah
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 03, 2024

My experience is always great. The service technicians are always nice and professional. The work is done in a timely manner. If there are any issues, I am always notified. More

by CYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
Apr 04, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 01, 2024

Easy appointment scheduling, easy check-in and checkout process, friendly service, clean environment and job done right the first time. More

by gr802020
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Apr 04, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2024

My experience with the dealership was good. I would recommend my friend and family to Southern Hyundai . More

by RICKS.P62
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov, Vladimir Marinov
Jul 10, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 30, 2024

I was greeted at the desk properly with answers that I was asking and scheduled an appointment to come back in. When I came back, they took me right away and called me a few hours later telling me my vehi More

by Lecordons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2024

Angela kept me informed of service progress, especially regarding the AC. She and the technician tried to replicate the problem before charging a diagnostic fee. As it turns out, they simply topped off t More

by slab4neilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2024

Great dealership, have always received excellent service. The folks in the service department are friendly and very customer service oriented. Have purchased or leased 4 vehicles here. More

by bcbloper
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Mar 28, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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