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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.5
318 Reviews

318 Reviews of Southern Hyundai Chesapeake - Service Center

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February 08, 2024

I got my appointment for a car inspection 6 weeks ago. The other priority dealers were booked through March. It took about 2 hours (9-11), which is a reasonable amount of time. More

by ucs2t
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Feb 08, 2024 -

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

February 08, 2024

Super Super duper Super duper meaning is excellent service. The end Thank you very much. More

by Reubenrby
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Feb 09, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 08, 2024

Disappointing. Unresponsive. Had 8:45 appt for diagnostic issue. By noon had heard nothing. Started calling, no answer. Left msg. Sent text messages. Finally got ca More

by hudgins.debby
Recommend Dealer
No
Employees Worked With
Angela Christie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Feb 09, 2024 -

Southern Hyundai Chesapeake responded

Thank you for bringing this to our attention, Debby. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 10, 2023

Kevin was not only a great salesman, but he was also great in helping me learn the new features of my car. They stayed past closing hours to finish the sale of my car. The warranty items could not be More

by LMCCORMACK0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Manikkam
November 09, 2023

It was quick. Easy. Clean lobby. Did the work in a timely matter. Thank you. More

by SARA.MATTINGLY987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
Nov 09, 2023 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 08, 2023

My buying experience was exceptional. Justin was very knowledgeable on the vehicles I was interested and took the time to demonstrate and explain the features of the car I would go on to More

by NHOJ.MYRICK
Recommend Dealer
Yes
Employees Worked With
Spencer Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Manikkam
Nov 08, 2023 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 05, 2023

Very friendly and attentive! My appt started on time and the wait wasn’t long at all. Very comfortable environment if waiting inside! More

by LCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
November 05, 2023

Jason was very good, he addressed all my concerns, and got me what I asked for, I highly recommend him More

by alex297h
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Peter Manikkam
November 02, 2023

Great service,everybody was professional and concern. I would tell my friends about the service. More

by lottieabolden
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Vladimir Marinov
Nov 02, 2023 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 01, 2023

Satisfied with the service. Have taken my Paisade here several times. Professional and clean work More

by TUTI51879
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov
Nov 02, 2023 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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