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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
402 Reviews

402 Reviews of Southern Hyundai Chesapeake - Service Center

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April 23, 2024

Sam was extremely dismissive of my needs, from my entry into the service area. He was curt and made keep feel like my business was not important. I arrived merely to drop off my genesis g80 for through 97, More

by nc1graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Pedraza
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

"Nc1graham" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 23, 2024

Service was nice and quick! Employees were nice and amazing, the waiting area was clean. More

by drsilvagnoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Brandon Davis, Sam Pedraza, Vladimir Marinov
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 22, 2024

Very clean, Very pleasant employees. I did not have to wait long to speak with someone. More

by MARILYN.D.ETHERIDGE.CIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Davis, Vladimir Marinov
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

This dealership sold me my Accent and have been providing the service on it. They are conscientious and thorough in their work. They are polite and willing to work with me on pick up and drop off times. More

by lkhaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 21, 2024

This dealership has excellent customer service. Every employee I have encountered had been great. I would recommend this dealership to all my friends and family More

by Charonb45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza, Vladimir Marinov
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2024

Terrific customer service. Work was completed efficiently and in a timely manner. This is why I continue to use this dealership. More

by AC85194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza, Vladimir Marinov
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2024

Great and quick service. Rep was cordial. Place was super clean. Love the fact that safety inspection is free as long as I own the vehicle. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Apr 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2024

Southern Hyundai has always taken care of all my questions and concerns. Great service and friendly smiles! Would recommend to all my friends and family! More

by VTCCGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Apr 19, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

Outstanding service. Very enjoyable experience. Very clean waiting area. The coffee was hot and fresh. More

by Bluejjblue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Sam Pedraza
Apr 19, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

Awesome staff! !! Made my visit easy and I highly recommend this dealership if you want a great experience. More

by Spenceredwards1799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Richard Gmelin, Steve Cook, Mark McCarty, Sam Pedraza
Apr 19, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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