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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
402 Reviews

402 Reviews of Southern Hyundai Chesapeake - Service Center

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May 02, 2024

Sam has always taken care of me and my car when I take it to them. More

by GOVAN.KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gmelin, Brandon Davis, Mark McCarty, Sam Pedraza
May 03, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

Good facilities, decent waiting time, services not covered by warranty are expensive including diagnosis services. More

by CARTAGENALUISM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Brandon Davis, Sam Pedraza
May 02, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

I came to this dealership bc Hyundai corp told me too to try and get my brand new 2024 palisade fixed bc my dealer I bought it from couldn’t. They tried and didn’t get it right and when I left the dealershi More

by Cmwakap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook
May 01, 2024 -

Southern Hyundai Chesapeake responded

"Cmwakap" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2024

The people were very friendly. They did a great job. I would recommend this dealership. More

by MONAGUY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thoman
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
May 02, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 30, 2024

Friendly, fast, professional and highly recommended. Can't wait to bring my car back for it's next service More

by CrazyMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Sam Pedraza
April 30, 2024

Appointment was easy to schedule and was over very quickly, only waited an hour and a half for an oil change and a state inspection, awesome work More

by CAITLINLOVELACE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
May 01, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

Instructions and the work to be accomplished was explained. Everything went very well. Very professional. In and out in less than hour. More

by dnhnsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
May 01, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2024

The team at southern Hyundai was very professional. The kept me informed of the progress with my car and had it ready when promised. More

by ASTEVENS0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
May 01, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

Quick reliable service at southern hyundai! Also provides customer care that actually cares! Highly recommended More

by jennoelle3268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza, Vladimir Marinov
May 01, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2024

Sam have great customer service Appreciate the service with the courtesy transportation while the car is being serviced More

by Chambers_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
May 01, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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