Southern Hyundai Chesapeake - Service Center

Tie rod replaced, then alignment performed. Steering wheel is crooked. Brought to have corrected and have been told by shop forman "can't be fixed, there something going on under there". Vehicl Steering wheel is crooked. Brought to have corrected and have been told by shop forman "can't be fixed, there something going on under there". Vehicle never wreck haven't been told what is going on under there. I will take and get a 2nd opinion if problem is corrected, I would like a refund on the alignment charge. I feel alignment wasn't performed correct or there maybe a problem with car or alignment machine. More

They performed the work on as promised and timely. No, no, no, no more comments No, no, no, no more comments More

We are delighted with the exceptional service we received. Sam demonstrated remarkable responsiveness in addressing our warranty-related queries and promptly informed us of the appropriate time to b received. Sam demonstrated remarkable responsiveness in addressing our warranty-related queries and promptly informed us of the appropriate time to bring in the product for servicing. The service was executed swiftly, with the required parts being delivered overnight. We are highly satisfied as all our concerns were meticulously addressed. More

The person I talked to was Sam Pedraza. He is amazing and always goes out of his way. He is amazing and always goes out of his way. More

The staff is friendly and professional however, my experience was not up to par. I came in for 9 o’clock appointment on the oil change. Upon arrival I asked was there any other maintenance that needs experience was not up to par. I came in for 9 o’clock appointment on the oil change. Upon arrival I asked was there any other maintenance that needs to be done to the car, it was advised that a maintenance need to be done which should’ve been done at 25,000 miles. This means the car should’ve been service before I bought it however I’ve asked the gentleman to go ahead and do the maintenance that needs to be done. He quoted me a price and I was there for two hours thinking I was getting that service. Once I got to check out after two hours only thing was done Was the oil change. no additional maintenance was done. More

Great job thank you good customer experience and very informational about my life time oil change informational about my life time oil change More

Quick and easy. The team was on my car right at my appointed time. Only thing I would ask is for more technicians who can work on EVs. It took a while to get an app The team was on my car right at my appointed time. Only thing I would ask is for more technicians who can work on EVs. It took a while to get an appointment. More

Wish I would have known that the hall maintenance credit card through Wells Fargo wasn't accepted anymore before I got service. card through Wells Fargo wasn't accepted anymore before I got service. More

Angela is a very nice person. She always handled the customer I give her 110%. She always handled the customer I give her 110%. More

Enjoy the friendly atmosphere and workers at the dealership. I will bring my car back. dealership. I will bring my car back. More