Southern Hyundai Chesapeake - Service Center

Great dealership, have always received excellent service. The folks in the service department are friendly and very customer service oriented. Have purchased or leased 4 vehicles here. The folks in the service department are friendly and very customer service oriented. Have purchased or leased 4 vehicles here. More

Always a great experience. The only complain I have is when I bought my vehicle, I was suppose to have free oil change for 36 month but when they finished with my car, I was to The only complain I have is when I bought my vehicle, I was suppose to have free oil change for 36 month but when they finished with my car, I was told I had to pay $137 because my mileage was at 37000 miles. I did not really plan for this charge but I ended up making the payment. I've only had the vehicle less than 24 months More

Great Very respectful and knowledgeable and helpful and friendly Wonderful staff Very wonderful experience with place friendly Wonderful staff Very wonderful experience with place More

They were professional and the task was completed in a timely fashion. Nice waiting area . . . timely fashion. Nice waiting area . . . More

Knowledgeable staff willing to help and work with the customer to solve the problem and meet customer needs. customer to solve the problem and meet customer needs. More

Great service as always! Staff are friendly. And always up to any task with a smile Staff are friendly. And always up to any task with a smile More

Eighteen year customer and little effort to keep me as a customer. Treated like a naive female which I am not customer. Treated like a naive female which I am not More

Everyone treated me great. There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for anyone specifically not sure who dropped the ball but overall I was satisfied with service especially when I went by the service dept. personally. I appreciated the rental car that was much appreciated! More

Very polite efficient and professional. All my needs were met and I am extremely satisfied All my needs were met and I am extremely satisfied More

We took the vehicle in for an open recall when dropping it off service writer made zero attempt to upsell anything Mr. Conrad while we're taking care of your recall can we do anything else for you? Do need it off service writer made zero attempt to upsell anything Mr. Conrad while we're taking care of your recall can we do anything else for you? Do need an oil change for an alignment we have a special this week for seniors something he tried nothing. Friday afternoon call the number on his business card several times and got the cold shoulder. You should listen to what it says on his voicemail and see if you think that is professional. If that's the most professional, this organization can be, they are doomed to be in to being exceptional. then I tried twice to contact someone in the sales department. They were too busy to talk to anyone went to the same stupid voicemail. Haven't heard a call from the sales department over a missed sales call since Friday. apparently a missed sales call is not important to this dealership because they have plenty of sales. How could I in good faith refer any of my acquaintances to this organization More