Southern Hyundai Chesapeake - Service Center

Quick friendly service. Easy appointment setting. Very accommodating and helpful, will definitely return for additional services. Easy appointment setting. Very accommodating and helpful, will definitely return for additional services. More

CLEAN Establishment . .. Everyone polite and attentive .....Everyone always smiling..... just a pleasure to be there .. Everyone polite and attentive .....Everyone always smiling..... just a pleasure to be there More

Customer Service was excellent. Mr Sam Pedroza met me as soon as i parked my car. He explained to me very clearly what needs to be done & service department did an outsanding job in Mr Sam Pedroza met me as soon as i parked my car. He explained to me very clearly what needs to be done & service department did an outsanding job in fixing the recall issues. Most highly recommended. More

Service was pleasant & fast! Waiting area is also a nice feature with snacks, water & coffee! Waiting area is also a nice feature with snacks, water & coffee! More

I am a huge Hyundai fan! I have bought multiple Hyundais from Hall Hyundai, now Southern Hyundai. The service department has always been accommodating! I have bought multiple Hyundais from Hall Hyundai, now Southern Hyundai. The service department has always been accommodating! More

Very friendly and helpful with my issues that I had. Love coming to this dealership. They are always slung to help Love coming to this dealership. They are always slung to help More

My vehicle was broken into, the back window was shattered, and damage to steering/ignition. I had to keep calling to get an update on my vehicle, person I needed to speak to was never available and shattered, and damage to steering/ignition. I had to keep calling to get an update on my vehicle, person I needed to speak to was never available and messages were never returned. When my vehicle was finally ready, no cleanup was done, the glass was still spread all over in the back. I was so done with them, I just went and vaccum and cleaned myself. There was still glass coming from the window everytime it was put up and down, after about two weeks went back to the dealership to report, Sam the person assigned to my vehicle brings out paperwork and says insurance did not pay for cleanup, what? I have left messages to speak with a manager several times and have not heard back from anyone to date. I will never take my vehicle back there again. More

They were great. I was worried that they would take too long or upsell me as I was unfamiliar with the dealership . They were professional, efficient, and respectful I was worried that they would take too long or upsell me as I was unfamiliar with the dealership . They were professional, efficient, and respectful of my time. Would definitely come again. More

Very helpful and curtious. Liked the option of renting a vehicle for a few hours. Liked the option of renting a vehicle for a few hours. More

I thought that I was scheduled for safety check and tire rotation only to find that safety inspection was not included. Also, it was discovered that a recall was never performed. You can imagine just how I rotation only to find that safety inspection was not included. Also, it was discovered that a recall was never performed. You can imagine just how I felt at that particular moment - had resigned myself to spending most of the day. Fortunately, the work was performed in less time than expected. Kudos to the service manager and staff for a job well done and for alleviating my anxiety. Thank you. Gloria J Colbert More