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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
404 Reviews

404 Reviews of Southern Hyundai Chesapeake - Service Center

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May 28, 2024

Check in and check out was prompt. Any noted issues were texted to me for approval. All updates were helpful. More

by collinsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Sam Pedraza, Vladimir Marinov
May 28, 2024

Great dealership! Everyone is so helpful and focused on processing your car purchase as quickly and efficiently as possible. More

by LHALEY1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thoman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Steve Cook, Sam Pedraza
May 27, 2024

Very unfriendly and not communicating with customers. Did not feel welcome. Did not explain the service or wait time. More

by alelewer
Service Time
Recommend Dealer
No
Employees Worked With
Angela Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Sam Pedraza, Vladimir Marinov
May 26, 2024

Ms.Angela was so helpful to solve my issue. Thank you very much Ms. Angela! More

by EBARI001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I like the service and professionals while being at the dealership. I would recommend it to othrr. More

by HARRELLBERNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Kept in communication with updates on my vehicle. Also great customer service by Angela and informing me on my options. More

by Hill2heel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

they helped me with my oil change and also helped me to clear the trip meter that was on my dashboard and that I could not remove. they taught me a few things about my car that I did not know. thanks for More

by RNPORTSVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2024

While waiting for my vehicle, the waiting area was clean and comfortable. The Dealership response immediately through your phone of courtesy updates of what's happening with your vehicle. Nice place to take More

by lkaren2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza, Vladimir Marinov
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 22, 2024

Excellent customer service. Very helpful with very little wait time. Very welcoming atmosphere. Great waiting lounge. More

by BENNIE2736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2024

When I arrived there ,I didn't have to wait for my car to be serviced.it was serviced in a timely manner More

by lawandapope701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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