Southern Hyundai Chesapeake - Service Center

It was fast and effective. Thank you so much. I appreciate the service. I did not have to wait at all. Thank you so much. I appreciate the service. I did not have to wait at all. More

This is the first time I have had service here new owner. It's excellent. It's excellent. More

Great service. Timely completion of work. Great customer service. Great waiting area and super clean Timely completion of work. Great customer service. Great waiting area and super clean More

Prior coming to this Dealership I went to two other locations they couldn’t accommodate Me what I needed done and that’s when I reached Out to Hyundai., excellent customer service. locations they couldn’t accommodate Me what I needed done and that’s when I reached Out to Hyundai., excellent customer service. More

Came in for a tire repair. Came in the next day same tire same problem. Need a new tire. Have to order one. Will see how it goes next visit. Everyone was very pleasant. See you Came in the next day same tire same problem. Need a new tire. Have to order one. Will see how it goes next visit. Everyone was very pleasant. See you soon. More

Knowledgeable and friendly service staff. Easy drop off after hours. Very quick completion of my service. Easy drop off after hours. Very quick completion of my service. More

Great job friendly people I will be using this team again timely manner nice atmosphere timely manner nice atmosphere More

When I spoke to your service department about my inspection, I was informed they would be “available” until 5pm. I was not advised in any way that if I did not make it there by 5pm I would not be ab inspection, I was informed they would be “available” until 5pm. I was not advised in any way that if I did not make it there by 5pm I would not be able to get my car, which was there for its free lifetime inspection. I arrived at 6pm and was told by two people in the lobby there was no way to get my keys because it is “two separate worlds”. I was floored and thankfully found an alternative until I was able to get my car. Under Hall, I NEVER had this problem. I could get my keys from the reception if the service desk had closed. Unbelievably poor customer service from Southern. Bring Hall back. I will not be servicing with Southern going forward outside of my lifetime inspection. More

Horrible service. Went for oil Change and requested for them to change my headlight bulb. They told me the bulb wouldn’t work and I needed a new headlight so I decline Went for oil Change and requested for them to change my headlight bulb. They told me the bulb wouldn’t work and I needed a new headlight so I declined and then my oil change sticker wasn’t changed and my oil still looked extremely dark. Fast forward 2 weeks later I take it to a different shop to get second opinion on my head light and was told all the wires are missing from inside the headlight so apparently they stole my wires as well or threw them out without informing me. Will not be going back there. More