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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
496 Reviews

496 Reviews of Southern Hyundai Chesapeake - Service Center

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September 06, 2024

The quality customer service care isn’t there like it used to be before Southern took over. Angela seemed to be in a bad mood. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
September 02, 2024

Service advisor lied about the reason for them not having the part in stock for the recall appt. Lied again about why there was no results of the mpi. Lied about calling me back the following day and ignor More

by jbee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
September 01, 2024

Already replied to email about the BCW sensor light continues to come on even after they said they reset it back to factory settings so obviously it is the sensor that is bad or cameras! Just need it f More

by lsmith2617
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Pedraza
September 01, 2024

My engine in the sonata had locked up randomly. Sam made sure I was able to get a replacement from Hyundai its self. I’m beyond thankful More

by DARIUS0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
August 31, 2024

Professional personal looking out for my cars best interest. Nice waiting area abd very clean More

by VKNGFN76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
August 31, 2024

This was the worst dealership experience ever! I would never recommend anyone to take their vehicle here for service. And don’t bother complaining to Steve the parts manager, because his response More

by Hnjackson0383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Angela Christie
August 29, 2024

Exceptional service, friendly staff, and made the process of buying a car very smooth and painless. More

by another_squeaky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Sam Pedraza, Angela Christie, Christopher Thoman, Jay Tippett
August 29, 2024

If they say that an item was checked they should make sure it was done More

by arringtonbrian8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
August 28, 2024

I receive all my car maintenance at this dealership. I'm satisfied with the service I receive. More

by mssavage01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza, Angela Christie
August 28, 2024

I had set up an appointment to get the oil change but my wife she said she needed a astate inspection so I asked service department if I could change it to a state inspection, and they had no problem changi More

by TGARCIA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza, Angela Christie, Jay Tippett
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