Southern Hyundai Chesapeake - Service Center

Everyone treated me good and explained the problem with my car very well.iwill tell my friends about your quality of service my car very well.iwill tell my friends about your quality of service More

They charged me for something i didn't want. They charged me for a tire rotation that i didn't want. They charged me for a tire rotation that i didn't want. More

Very good experience. Everyone was friendly and professional. They completed the task at hand in a timely manor. Everyone was friendly and professional. They completed the task at hand in a timely manor. More

Way, way to expensive for oil change and tire rotation! The service department people were very good, but will not be back for the above mentioned services. The service department people were very good, but will not be back for the above mentioned services. More

I was pleasantly impressed by Southern Hyundai. My car was there a short time, my recall was remedied, and overall everybody I came in contact with was extremely pleasant and knowledgeable. My car was there a short time, my recall was remedied, and overall everybody I came in contact with was extremely pleasant and knowledgeable. More

Not enough employees to properly service the cars with a proper time frame due to a lack of staff. A normal 1 hour wait took 3 hours. proper time frame due to a lack of staff. A normal 1 hour wait took 3 hours. More

Caitlyn was very pleasant, and very efficient, especially since she was the only one working at the service department desk. The only one, all day, yet she still greeted me with a smile and a "darlin" at the since she was the only one working at the service department desk. The only one, all day, yet she still greeted me with a smile and a "darlin" at the end of the day, as if it were the start of the day. More

Quick service and great follow-up from the staff Your staff reviewed my service report and gave me future options. staff reviewed my service report and gave me future options. More

Worst service I have ever encountered! Never called back, had to go to the dealership every time to find out about my car. Kept my car for 23 days .my husband has been deceased for 3 years Never called back, had to go to the dealership every time to find out about my car. Kept my car for 23 days .my husband has been deceased for 3 years and I had asked multiple times to update info. Apparently they were calling and texting my husband for nine days before I made my first trip to the dealership. Had to take my son with me after they informed me that the battery was dead ... I knew that, because that was why I brought it in. 3 batteries in 3 years is NOT normal. Something was draining the battery. Spoke with Rene, manager, he finally updated my info and told me I had to get a new battery so that they could run diagnostic ( such poor service, you don't have a battery to use) I waited 45 mins the next day to find out they didn't take the battery out and could not find my car. Poor service! After an another week with no car, I had to call to see if it was done... and of course it just got finished. Went to pick it up and it was in the back lot and I refused to walk all over looking for it! Poor service! I hope I never have to return to this service department! More

My issue was not fixed. I have called twice and not received a response yet. Your call system does not forward calls to service. HORRIBLE EXPERIENCE. I would love to h I have called twice and not received a response yet. Your call system does not forward calls to service. HORRIBLE EXPERIENCE. I would love to have someone contact me about fixing this issue correctly. More