Southern Hyundai Chesapeake - Service Center

Everything was great except it took 2 hours that was not good took too long since I did have an appointment good took too long since I did have an appointment More

I have nothing but good things to say about Southern Hyundai! They have treated me so well from the time I bought my car in May 2024 and with my check engine light being on, and them giving me a loaner Hyundai! They have treated me so well from the time I bought my car in May 2024 and with my check engine light being on, and them giving me a loaner car until it was finished. Customer for life! More

I’ve been going here since I bought my car in 2018. They are always fast and sufficient! They are always fast and sufficient! More

Sean was extremely helpful and kind! The service was prompt. I was in and out in an hour and a half. The lobby was very accommodating with coffee, tea, snacks and built in charging stati The service was prompt. I was in and out in an hour and a half. The lobby was very accommodating with coffee, tea, snacks and built in charging stations. More

They were very professional. Thank them for all they do. Enjoyed the snacks and tea in waiting room. Thank them for all they do. Enjoyed the snacks and tea in waiting room. More

Amazing experience and they made sure to keep me informed throughout the service. Great job. throughout the service. Great job. More

Very fast to get my car through. Only gripe I have is that my uber they ordered for me never showed up but it’s was no worries since I just ordered one myself Only gripe I have is that my uber they ordered for me never showed up but it’s was no worries since I just ordered one myself More

Everyone was great and the service was fast and great. Thanks for all of the great service at no cost. Thanks for all of the great service at no cost. More

Close location with courteous service staff. The drop off for the vehicle was easy and the person who took the car into the service area was pleasant. I was very disappointed with how long it to The drop off for the vehicle was easy and the person who took the car into the service area was pleasant. I was very disappointed with how long it took for the service to be completed. A tire rotation and brake fluid exchange should not take as long as it did. The car was dropped off around 8:25 am on 17 Feb and notified it was ready after 6:00 pm. I can't help but feel that the car was overlooked. I left text for Sean to check the for status but got no reply. When I called I was placed on hold a few times with no clear answer as to why the service took so long. The following morning my wife noticed a humming sound when the heat was turned on. I returned the car and the issue was resolved. The humming sound was due to debris from the blower motor. Saturday 22 Feb my wife and I noticed the humming sound was still there, I called that Saturday and was told Sean will be left a message for him to call me. To date, I have not received a call or text from Sean. This is a poor way of doing business and providing customer service. What's the point of being provided a text and getting no response. More

I absolutely love bringing my vehicles here. The service from beginning to end is top notch. I feel comfortable and feel like I can trust this company. The service from beginning to end is top notch. I feel comfortable and feel like I can trust this company. More