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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
632 Reviews

632 Reviews of Southern Hyundai Chesapeake - Service Center

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August 09, 2025

The service is good! The wait time is so long. My wait time for a State Inspection was close to 3 hours. This will still be my first choice for my car service but I HATE More

by SHANNAHSILVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Clean showroom and very friendly people. They were eager to help my wife and I. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Joel was our salesman.
Aug 13, 2025 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2025

Prompt good service. Uber service was excellent. Cost was pricey. Overall, a good experience. First time using Southern. More

by FXK76CAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Friendly service in a timely manner. I would also recommend this dealership to my friends More

by Johns1948
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Dobert
August 03, 2025

Another great service by Sean. While in was standing in the area I was able to listen and watch Sean in action on tbe phone with customers and speaking with us that were there to More

by Customer A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Always enjoy southern dealerships. Hospitality on point. Had to travel a ways to get out to them but much better service then the dealers around me. More

by Tiffany.girard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

They made the whole process easy and clear for us They were very easy to deal with More

by fireandoil
Recommend Dealer
Yes
Employees Worked With
Juston
August 01, 2025

Y’all had my car for 3 months and it still wasn’t fixed properly More

by JSON.JOHNSON1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t work with any of them
August 01, 2025

Poor communication and lack of accountability Wouldn't recommend the dealership to anyone for any reason More

by JOSMURPHY2007
Recommend Dealer
No
Employees Worked With
Shane Dobert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Dobert
July 31, 2025

As a loyal Hyundai owner, I am always happy with the customer service that Southern Hyundai provides for me. More

by SSIMPSON1015
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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