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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
496 Reviews

496 Reviews of Southern Hyundai Chesapeake - Service Center

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October 15, 2024

Excellent repair and annual maintenance of vehicles. They can do better communicating with customers when vehicle is ready to be picked up from service department. More

by SARAHKREPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
October 15, 2024

Very friendly. Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment More

by shelbyhochmuth8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
October 15, 2024

I thought the wait for service, with an appointment, was uncomfortably long with only needing a scanning of the tire pressure warning light. Further more, repairs were rescheduled due to not in stock, 1 TPM More

by IRONMAN556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of his name. But he found the part I requested, a long with color matching the interior. Ordered as a special order, very satisfied as a customer., Sam Pedraza, Angela Christie, Jay Tippett
October 12, 2024

I want to thank Josh for his kind and patient manner. He was very professional. If I need car care again I hope to see Josh. Thanks again. More

by pc.stevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
October 11, 2024

Angela saved me from a burning building once- this woman definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire) More

by Lizzyyancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Brandon Davis, Sam Pedraza, Angela Christie, Christopher Thoman, Jay Tippett, Corey Mills
October 11, 2024

Worst dealership ever, they embellish required work to enhance their profit & don't even complete the actual work...will never use them again. More

by DEEJAY12_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza, Angela Christie
October 09, 2024

Service was great. They treat customer great I I am satisfied will recommend to my friends. More

by marshyg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
October 05, 2024

Poor customer service, the dealership never got down to the root cause of the problems going on with my car even after I paid for two separate diagnostics. I spent about a thousand dollars only for my car More

by B.Drayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
October 04, 2024

I Was charge $ 83 for an oil change and three months later it was $150. Didn’t understand the big difference and no one could explain. I felt like I was over charged and left very disappointed. More

by Greerjeweline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
September 30, 2024

Can’t for an inspection and tire rotation. Waited almost 2 hours for them to be completed. After I was told it would be around $60 then to find out they never rotated my tires and left with m More

by BROWN_TRAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Tippett
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