Southern Hyundai Chesapeake - Service Center

Excellent repair and annual maintenance of vehicles. They can do better communicating with customers when vehicle is ready to be picked up from service department. They can do better communicating with customers when vehicle is ready to be picked up from service department. More

Very friendly. Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment More

I thought the wait for service, with an appointment, was uncomfortably long with only needing a scanning of the tire pressure warning light. Further more, repairs were rescheduled due to not in stock, 1 TPM uncomfortably long with only needing a scanning of the tire pressure warning light. Further more, repairs were rescheduled due to not in stock, 1 TPMS unit on hand. I bet they had one next door at the Chevrolet service dept. More

I want to thank Josh for his kind and patient manner. He was very professional. If I need car care again I hope to see Josh. Thanks again. He was very professional. If I need car care again I hope to see Josh. Thanks again. More

Angela saved me from a burning building once- this woman definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire) definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire) More

Worst dealership ever, they embellish required work to enhance their profit & don't even complete the actual work...will never use them again. enhance their profit & don't even complete the actual work...will never use them again. More

Service was great. They treat customer great I I am satisfied will recommend to my friends. They treat customer great I I am satisfied will recommend to my friends. More

Poor customer service, the dealership never got down to the root cause of the problems going on with my car even after I paid for two separate diagnostics. I spent about a thousand dollars only for my car the root cause of the problems going on with my car even after I paid for two separate diagnostics. I spent about a thousand dollars only for my car to run for 2 weeks before finding out I needed a new engine. This is an issue that should’ve been found during the initial diagnostic. It’s been like pulling teeth trying to get any help from the dealership they don’t answer phone calls don’t return emails or voicemails. I’ve been very patient and cooperative in providing all requested documentation only to still be given the run around. I also have the TXXI warranty that the dealership is refusing to honor due to their “professional opinion “ of what they assume is wrong with my engine. At this point I would absolutely not recommend anyone family, friend, or stranger to purchase any type of Hyundai products! More

I Was charge $ 83 for an oil change and three months later it was $150. Didn’t understand the big difference and no one could explain. I felt like I was over charged and left very disappointed. later it was $150. Didn’t understand the big difference and no one could explain. I felt like I was over charged and left very disappointed. More

Can’t for an inspection and tire rotation. Waited almost 2 hours for them to be completed. After I was told it would be around $60 then to find out they never rotated my tires and left with m Waited almost 2 hours for them to be completed. After I was told it would be around $60 then to find out they never rotated my tires and left with my car making weird noises that was not happening before. Extremely unhappy. More