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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.6
212 Reviews

212 Reviews of Southern Hyundai Chesapeake - Service Center

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March 03, 2024

Every time I come to this dealership, I always have good experience. The staff are very knowledgeable and professional. Even though I don't live in Chesapeake, I'll gladly drive the distance to this locatio More

by El_rey_david228
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
March 03, 2024

Used to be better with previous management. Customer service is not as good. I would not recommend to anyone. More

by twetty123
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
March 02, 2024

A long wait I was waiting on my vehicle I know I waited almost 3 hours More

by strawberry53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
March 02, 2024

On hold for awhile making appt. Person assisted to make appt but couldn't answer all questions - she was helpful but not from service dept. More

by MURRAYBA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
March 01, 2024

The service I received was first rate. I would recommend this dealership to any one. More

by jmmartie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Excessive wait time for parts. We were without our vehicle for more than 6 weeks. More

by fhetze.link
Recommend Dealer
Yes
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
February 28, 2024

Quick, polite Staff was polite and helpful, they were quick to fix the recall Staff was polite and helpful, they were quick to fix the recall on my car, place was noce and clean More

by crazy4music673
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
February 28, 2024

Apparently, the problem with the loose steering was misdiagnosed. The steering wheel rack that we were told to replace was in pristine condition and there seems to be no improvement on the actual steer More

by SYREN219
Recommend Dealer
No
February 28, 2024

I get the best service every time I go. Sam and Floyd are the best. More

by Ms. Bullock
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
February 26, 2024

Everything was clean and inviting service was great as usual. Always a pleasure to come to this dealership More

by Mojo
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
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