Southern Hyundai Chesapeake - Service Center

I dropped my car off at 8:30am and texted for an update at 12:30 then called at 1, 1:30, and 2pm before I just got a ride back up to pick up my car. I was never notified or contacted with multiple requests at 12:30 then called at 1, 1:30, and 2pm before I just got a ride back up to pick up my car. I was never notified or contacted with multiple requests to check the status. More

I appreciate the friendliness and professionalism of the staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyu staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyundai! More

The service at Southern Hyundai Chesapeake was great! Angela and the team were very kind, courteous, and knowledgeable. Requested vehicle repairs were completed to my satisfaction. I am glad I chose S Angela and the team were very kind, courteous, and knowledgeable. Requested vehicle repairs were completed to my satisfaction. I am glad I chose Southern Hyundai Chesapeake. More

Last year I paid zero for my state inspection. This year I was charged $20 with no explanation even though I asked. my oil change with inspection came to $103 which I feel was excessive. This year I was charged $20 with no explanation even though I asked. my oil change with inspection came to $103 which I feel was excessive. More

I Came in for open recalls on vehicle. Dealership is ok not the best. Just learned of new management. Hopefully things continue to improve for the better for customers. Dealership is ok not the best. Just learned of new management. Hopefully things continue to improve for the better for customers. More

The customer service Was A bit Shakey Towards me In the beginning .It seems that I was Frustrating Ms.Angela with the Questions I had For her. It seems she was blowing me off a little but I figured she Was beginning .It seems that I was Frustrating Ms.Angela with the Questions I had For her. It seems she was blowing me off a little but I figured she Was Having a bad day When I called Which is Fine there are no Hard Feelings .Josh was Wonderful, Great personality with Great Energy he got the situation Handled with my Car And Your Team did a Good job with the labor and hard work they put into fixing my Car and for that I want to Thank You Guys so much !! Have a good day!!..The Young lady Who help me with the Loaner Car Great Customer Service!! GREAT Job Guys !! More

Great experience at Hyundai. Very nice group and makes you feel important. Not crazy about the Venue but be back to get a Kona next year. Very nice group and makes you feel important. Not crazy about the Venue but be back to get a Kona next year. More