Southern Hyundai Chesapeake - Service Center

Amazing place to do business. Took care of my periodic maintenance quickly and got me back on the road. Took care of my periodic maintenance quickly and got me back on the road. More

I had made an appointment to have routine maintenance (oil change, tire rotation and transmission flush) completed on my vehicle. I dropped the vehicle off at 9:30 in the morning. I hadn’t heard back fro (oil change, tire rotation and transmission flush) completed on my vehicle. I dropped the vehicle off at 9:30 in the morning. I hadn’t heard back from my service advisor by 3:30 pm and called for an update on the status of the vehicle. The service advisor was not available and I was told that I would get a call back. 45 minutes had passed and still no call from the service advisor. I called back a second time and was informed that there were no service advisors to speak provide an update. At 5:05 pm, I showed up in person to retrieve my vehicle. They hadn’t completed any of the maintenance on the vehicle and were unapologetic. The service advisor stated that they had up to 6 pm to complete the maintenance and then said that it wasn’t enough time to complete the transmission flush! I am a very disappointed and dissatisfied customer. I cannot recommend Southern Hyundai. More

more professional than Hall Auto; particularly appreciate the Uber transport service to home and back while car is in for repairs/updates the Uber transport service to home and back while car is in for repairs/updates More

Helpful and service was timely. Haven’t been disappointed yet😃 Great job. Thank you all. Haven’t been disappointed yet😃 Great job. Thank you all. More

Ran into a little problem but once Sean returned it was handled rather quickly and efficiently. handled rather quickly and efficiently. More

It was quick and convenient They did a great job getting me in at the last minute me in at the last minute More

Went for insp & they fit in oil change & tire rotation. I was pleased. It did take 2 1/2 hours (the one negative). Thank you Ruth Hunt I was pleased. It did take 2 1/2 hours (the one negative). Thank you Ruth Hunt More

Courteous, professional, cleanliness. I was satisfied with the way I was treated. Thanks you again. I was satisfied with the way I was treated. Thanks you again. More

I first met Ashley in the show room when I was buying my car & then had the pleasure of interacting with her again in the parts department during a routine check up. Ashley has always been professional & is car & then had the pleasure of interacting with her again in the parts department during a routine check up. Ashley has always been professional & is always a pleasure to deal with! More

Over charge me and have not been credit yet. Has been a month Call two weeks ago the person they said was out sick Has been a month Call two weeks ago the person they said was out sick More