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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
545 Reviews

546 Reviews of Southern Hyundai Chesapeake - Service Center

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May 14, 2025

The Service Department did everything that I asked them to do !It didn't take them long to complete my service for my vehicle! More

by HSTTIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

MY EXPERIENCE WAS VERY GOOD AND I'M PROUD TO BE CUSTOMER AT SOUTHERN HYUNDAI CHESAPEAKE CAR SERVICES More

by Timothymac1019
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
May 13, 2025

I Don't Why Would It Taken Four Hours Of Time To Fix Two Tires On My Car. Also They Lost The Air Caps On Both Of My Tires More

by Everyone Loves Everyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

I like the dealership, I wish Southern would've grandfathered us with the free oil changes for life. I have been a Hall Hyundai customer since 2006. I own three Hyundai vehicles. I purchased all of More

by Earl19_nsu
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
May 12, 2025

I've been coming to this dealership when it was Hall Hyundai(2006) I brought my first car, 2006 AZERA LIMITED. Since then I have purchased four more vehicles. My mother-in-law purchased her Azera 2008. More

by Earl19_nsu
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Polanco
May 12, 2025 -

Earl19_nsu responded

Earl19_nsu I've been coming to this dealership when it was Hall Hyundai(2006) I brought my first car, 2006 AZERA LIMITED. Since then I have purchased four more vehicles. My mother-in-law purchased her Azera 2008. My aunt purchased her 2014 Azera. I've also sent at least 10-15 other people to the dealership to purchase vehicles. You see I should be in your Hall of Fame at this dealership. Everyone knows me. Have a blessed day. CPT(r) E Webster US Army Retired SF

May 10, 2025

Ever since the staff changed in the service department, my experience has been outstanding! Sean typically helps me, and he’s always pleasant, knowledgeable, and makes the entire service process seamless. More

by isabelmariarosa
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
May 10, 2025

Waiting 3 hours for inspection is unacceptable. They forgot about me. I came early to avoid a problem and I was still the last one. I had a broken arm and wanted to go home. They gave no explanati More

by ROBIERN91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I appreciate the service that Rene provided. He was responsive, attentive, and explained things very well. More

by amaruskye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

She sucked! Also lies and avoids you when she gets caught in a lie. Her buddies tried covering for her. More

by chrishdgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2025

I needed an oil change for my 2023 Sante Fe and had scheduled an appointment with a the actual dealership I purchased from, but the bluelink indicated immediate service, so I call Southern and the offe More

by Double
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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