Southern Hyundai Chesapeake - Service Center

Ashley tried her best but got no support from the service manager or experienced tech. It took over 2 hours to complete my simple oil change, a 10:30 am appointment. During this time I got updates only when manager or experienced tech. It took over 2 hours to complete my simple oil change, a 10:30 am appointment. During this time I got updates only when I went to find out. In the middle of a full waiting area of people the service manager and other tech left for lunch, leaving Ashley to deal with everyone. More

I had my State Inspection completed here. Very friendly, professional and knowledgeable staff. I didn't need an appointment. They took care of me quickly. Very friendly, professional and knowledgeable staff. I didn't need an appointment. They took care of me quickly. More

Renee is an awesome service manager. He went above and beyond to handle my cars issues with plenty of suggestions for the future service. He went above and beyond to handle my cars issues with plenty of suggestions for the future service. More

Very friendly, always smiling Made me feel at home I am very happy with my SUV very happy with my SUV More

The service manager is exceptional. My new used car had a few issues and Rene handled them in the professional manner that met my every expectation. My new used car had a few issues and Rene handled them in the professional manner that met my every expectation. More

Great customer service. Kept me updated on the progress of my car and had it ready on time Kept me updated on the progress of my car and had it ready on time More

I arrived early for my appointment and was signed in and put on the list of awaiting customers. The inspection was completed in 1 1/2 hours. For a Saturday, not bad. put on the list of awaiting customers. The inspection was completed in 1 1/2 hours. For a Saturday, not bad. More

Everything was good she welcome me in from when I came in the door acknowledge me as a customer which they did Appointment for oil changes so that way we won’t have to guess how many cars are in font of me l the door acknowledge me as a customer which they did Appointment for oil changes so that way we won’t have to guess how many cars are in font of me lol More

Everything was great. From the minute, I went in the dealership until I pick my vehicle up. From the minute, I went in the dealership until I pick my vehicle up. More

Went for a state inspection and I was there 4 1/2 hours…. My inspection paper work shows it was completed roughly at 1043 and that it was washer fluid was checked but if it was they would have notice hours…. My inspection paper work shows it was completed roughly at 1043 and that it was washer fluid was checked but if it was they would have noticed it was empty. I understand they were short a worker or two, but my keys along with other customers keys say there next to a clerk. More