Southern Hyundai Chesapeake

Everyone treated me great. There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for anyone specifically not sure who dropped the ball but overall I was satisfied with service especially when I went by the service dept. personally. I appreciated the rental car that was much appreciated! More

Very polite efficient and professional. All my needs were met and I am extremely satisfied All my needs were met and I am extremely satisfied More

From hunting to bying, a top notch group. I didn't go to priority due to the atmosphere at Southern. I didn't go to priority due to the atmosphere at Southern. More

We took the vehicle in for an open recall when dropping it off service writer made zero attempt to upsell anything Mr. Conrad while we're taking care of your recall can we do anything else for you? Do need it off service writer made zero attempt to upsell anything Mr. Conrad while we're taking care of your recall can we do anything else for you? Do need an oil change for an alignment we have a special this week for seniors something he tried nothing. Friday afternoon call the number on his business card several times and got the cold shoulder. You should listen to what it says on his voicemail and see if you think that is professional. If that's the most professional, this organization can be, they are doomed to be in to being exceptional. then I tried twice to contact someone in the sales department. They were too busy to talk to anyone went to the same stupid voicemail. Haven't heard a call from the sales department over a missed sales call since Friday. apparently a missed sales call is not important to this dealership because they have plenty of sales. How could I in good faith refer any of my acquaintances to this organization More

Nice comfortable remodeled waiting room . Staff was friendly in the showroom .On time and efficient. Staff was friendly in the showroom .On time and efficient. More

Easy check in process and the service didn't take as long as I thought it would be. as I thought it would be. More

Fast and friendly with professional service. They recommended the services at 50K miles and gave me the options based on the requirement of my car. They recommended the services at 50K miles and gave me the options based on the requirement of my car. More

Sam Pedraza took excellent care of me when I brought my car in for service. I had to bring it in for a continuous oil leak and he took the time to explain the problem that was found and assured me that the car in for service. I had to bring it in for a continuous oil leak and he took the time to explain the problem that was found and assured me that the repair would be resolved within a timely manner and at no cost to me. More

The person that took me back to work and picked me up was excellent. She made my experience great! excellent. She made my experience great! More

I was not expecting to be in the market for a new vehicle but I was able to get everything taken care of and back on the road in 4 hours! but I was able to get everything taken care of and back on the road in 4 hours! More