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Southern Hyundai Chesapeake
Chesapeake, VA
405 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 405 reviews
October 20, 2024
Our service advisor was excellent. He tried to figure out why our free oil change wasn’t showing up. He gave us a free service for removing a leaf in our cabin air filter housing. I He tried to figure out why our free oil change wasn’t showing up. He gave us a free service for removing a leaf in our cabin air filter housing. I called Hyundai service and the gentleman was rude and unwavering in his desire not to assist us More
by JPHDLH16
Verified Customer
October 19, 2024
Everyone on the staff I've encountered was very friendly, very pleasant (always). I agree with another reviewer who mentioned that the check in was quick, but the service was not. I waited 2 hours for a ti very pleasant (always). I agree with another reviewer who mentioned that the check in was quick, but the service was not. I waited 2 hours for a tire rotation. I was on the way up to the desk to get my car back when someone opened the door to tell me my car was ready. I also didn't get a car wash which I thought was part of the service. Maybe they only did that when they were under the Hall name. I'd still recommend this service center as I've been here a few times before and received excellent service. This time was just lacking a bit. More
by Sharon
October 19, 2024
I personally had a very unoragnized experience. I was told my car was ready and I had a list of things that needed to be done with my car and they were giving me estimates as oppose to an exact pri I was told my car was ready and I had a list of things that needed to be done with my car and they were giving me estimates as oppose to an exact price of what everything would be. When I was notified about my vehicle being ready, I had to wait another hour just for the paperwork with prices and descriptions of the work being done on my car. The staff was nice but unorganized which made my visit frustrating , however my car had to be left at the dealership and was given back the next day which I was okay with More
by KTALIFERRO02
October 19, 2024
Very pleasant staff. Very efficient. Check-in was quick, and though it was not a quick service, the waiting area was nice. Very efficient. Check-in was quick, and though it was not a quick service, the waiting area was nice. More
by ESQUIRE_JBS
October 18, 2024
Great professional, helped me out a lot! Willing to work with me when others wouldn’t even look my way! Willing to work with me when others wouldn’t even look my way! More
by Jraven003
Employees Worked With
October 15, 2024
Excellent repair and annual maintenance of vehicles. They can do better communicating with customers when vehicle is ready to be picked up from service department. They can do better communicating with customers when vehicle is ready to be picked up from service department. More
by SARAHKREPS
Employees Worked With
October 15, 2024
Very friendly. Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment More
by shelbyhochmuth8
Employees Worked With
October 15, 2024
I thought the wait for service, with an appointment, was uncomfortably long with only needing a scanning of the tire pressure warning light. Further more, repairs were rescheduled due to not in stock, 1 TPM uncomfortably long with only needing a scanning of the tire pressure warning light. Further more, repairs were rescheduled due to not in stock, 1 TPMS unit on hand. I bet they had one next door at the Chevrolet service dept. More
by IRONMAN556
Employees Worked With
Other Employees :
Not sure of his name. But he found the part I requested, a long with color matching the interior. Ordered as a special order, very satisfied as a customer., Sam Pedraza, Jay Tippett
October 14, 2024
Marcus was extremely kind and patient, answering all of my questions thoroughly. He was very knowledgeable and provided excellent service. my questions thoroughly. He was very knowledgeable and provided excellent service. More
by marescaelaine
Employees Worked With
October 14, 2024
We had such a great experience at the hyundai dealership today and picking up our new car! Marcus was very proffesional and knowledgeable! today and picking up our new car! Marcus was very proffesional and knowledgeable! More
by bacrespo
Employees Worked With
