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Southern Hyundai Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
513 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3416 Western Branch Blvd

Chesapeake, VA

23321

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Showing 513 reviews

July 08, 2024

Horrible experience. Samuel Pedraza from the service department mishandled our car warranty. Makes us want to stay away from the Hyundai! We almost bought a new genesis f More

by Lisayonoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Brandon Davis, Sam Pedraza, Vladimir Marinov
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Jul 08, 2024 -

Southern Hyundai Chesapeake responded

We value and appreciate your business, Lisa. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 05, 2024

Took 2 hours to get an oil change. I had an appointment and arrived 10 minutes before my appointment. I think that was a little to long. More

by Lucylouise701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov
Report | Print
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2024

Had to return to get lugs loosen on front tires because they were installed too tight on previous service at dealership and I was charged for a tire rotation which I was unable do myself because of overtig More

by CMCQUIRE8686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Pedraza
Report | Print
Jul 02, 2024 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2024

Fast service. professional service. Some kind of professional consideration for military service or law enforcement services should be taken into final payment, ju More

by stench.geeky0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Report | Print
Jun 27, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 24, 2024

Sam and the service team were wonderful, they provided excellent service. The ability to text or call was invaluable More

by sabrina.strykowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Report | Print
Jun 25, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 21, 2024

The staff is helpful and nice. The facility could use an upgrade, but I will continue to have my services done there. More

by Cdizon75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Steve Cook, Brandon Davis, Sam Pedraza, Vladimir Marinov
Report | Print
Jun 25, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2024

Easy dealership to access by car, easy to make an appointment, ,and a nice area to wait in. More

by kimfariss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
Report | Print
Jun 19, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2024

Great place 😃 and they gives you fantastic service. I would buy from this dealership again. More

by SHIFTT1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Sam Pedraza, Vladimir Marinov
Report | Print
Jun 19, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2024

Sam provided great service. He kept me updated on my vehicle at all times. Highly recommended More

by Nettem0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
Report | Print
Jun 19, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

I bought a car here once before we had a Hyundai Sante Fe and decided to buy another from here staff was very friendly and not pushy which I liked. More

by KJBERNHEIMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Pittman, Richard Gmelin
Report | Print
Jun 18, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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