Southern Hyundai Chesapeake

They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More

Great as always The let me know everything and suggestions me what it's better get done and very kind suggestions me what it's better get done and very kind More

Eli was our salesman and he was outstanding! He was incredibly knowledgeable, kindhearted and went out of his way to provide above and beyond support. He made sure all of our questions were answ He was incredibly knowledgeable, kindhearted and went out of his way to provide above and beyond support. He made sure all of our questions were answered and even came to our home the day after the car was purchased to finish walking us through all the features. He also ensured we had all the technology set up on our mobile devices. It was truly above and beyond service. We have already begun recommending your dealership to family and friends. Thank you for making this such a positive experience for us. More

Very pleasant salesperson. Pleasure to deal with. Smooth transaction has everything organized. Would highly recommend this rep and this dealership. Pleasure to deal with. Smooth transaction has everything organized. Would highly recommend this rep and this dealership. More

Courteous and friendly staff; inspection completed quickly; clean and comfortable waiting area with ample seating. quickly; clean and comfortable waiting area with ample seating. More

Professional and courteous The redesign is very good and the lounge area is spacious Pleasant the lounge area is spacious Pleasant More

Horrible customer service. Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved More

Huge shout out to Christy, John, and Nick. For my birthday, I was looking to purchase a specific color Palisade. I used True Car & initially ended up at another Hampton Roads dealership. It wa For my birthday, I was looking to purchase a specific color Palisade. I used True Car & initially ended up at another Hampton Roads dealership. It was not a good experience or personable, so I ended up at Southern Hyundai Chesapeake, and they DELIVERED in every sense. I explained what went wrong at the other place, asked for a "specific" sales rep, stated what I wanted, what I was willing to pay, and how my birthday was ruined at the other place. Christy was my sales rep. Within a few hours, Christy and the TEAM found the color I wanted at another dealership. The dealership accepted my OTD offer and got the car for me. They even got it a day earlier than promised. Nick really "listened" to my frustration about my birthday experience and wished me a Happy Birthday. It's the little things that make a difference to a disappointed customer. The "TEAM" worked together & truly turned around the disappointing experience at the other dealership and made my birthday and car-buying experience what it should have been. "Enjoyable". Christy spent a lot of time with me before I drove off the lot, going over the car, explaining all the vehicle features, and assisting me in setting things up. Will rate service dept. after my 1st oil change. More

Huge shout out to Christy, John, and Nick. For my birthday, I was looking to purchase a specific color Palisade. I used True Car & initially ended up at another Hampton Roads dealership. It wa For my birthday, I was looking to purchase a specific color Palisade. I used True Car & initially ended up at another Hampton Roads dealership. It was not a good experience or personable,, so I ended up at Southern Hyundai Chesapeake, and they DELIVERED in every sense. I explained what went wrong at the other place, I asked for a "specific" sales rep, stated what I wanted, what I was willing to pay, and how my birthday was ruined at the other place. Christy was my sales rep. Within a few hours, Christy and the team found the color I wanted at another dealership. The dealership accepted my OTD offer and got the car for me. They even got it a day earlier than promised. Nick really "listened" to my frustration about my birthday experience and wished me a Happy Birthday. It's the little things that make a difference to a disappointed customer. The "TEAM" worked together & truly turned around the disappointing experience at the other dealership and made my car buying experience what it should have been. "Enjoyable". Will rate service after my 1st oil change. More

Professional, courteous team - a pleasure to work with all of them. Great work, JB (Finance Mgr), Jimmy (Sales Mgr), and Eli (Salesman)! Also, a hearty well done to Steve and Nick. Got a great deal a all of them. Great work, JB (Finance Mgr), Jimmy (Sales Mgr), and Eli (Salesman)! Also, a hearty well done to Steve and Nick. Got a great deal and enjoyed the whole process. More