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Southern Hyundai Chesapeake
Chesapeake, VA
529 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 529 reviews
October 23, 2024
The only local Hyundai dealership that allows appointments for service on line, without an initial phone call. This is why they received my business for service. appointments for service on line, without an initial phone call. This is why they received my business for service. More
by IRONMAN556
Verified Customer
October 22, 2024
Staff was friendly. Scheduling was easy to complete online. The repair tech was knowledgeable and completed my service timely. Scheduling was easy to complete online. The repair tech was knowledgeable and completed my service timely. More
by LGRAZ13
Employees Worked With
October 22, 2024
My experience with my service advisor and technician are always positive. I am greeted with a smile and professional attitude, and always receive an explanation of the issue and work to resolve it. I am wel always positive. I am greeted with a smile and professional attitude, and always receive an explanation of the issue and work to resolve it. I am well informed of what is happening with my vehicle while work is being performed. More
by gr802020
Employees Worked With
October 22, 2024
I Was Quoted An 1hr - 145mins But It Was Really A 3 hour Wait Before They Even Serviced My Vehicle. I'm Not Mad But Don"t Quote Me A Certain Time And It"s Way Pass That Quote You Said. Wait Before They Even Serviced My Vehicle. I'm Not Mad But Don"t Quote Me A Certain Time And It"s Way Pass That Quote You Said. More
by Everyone Loves Everyone
Employees Worked With
October 21, 2024
Pleasant experience during recent service. Very professional and courteous. Appointment easily obtained. Thank you for your service. Very professional and courteous. Appointment easily obtained. Thank you for your service. More
by wray1020
October 21, 2024
Great dealing with Marcuss ! His personality is outstanding. He is very knowledgeable and came through with a deal. Thanks to Jimmy ,too. His personality is outstanding. He is very knowledgeable and came through with a deal. Thanks to Jimmy ,too. More
by Jarogers20
October 21, 2024
After our car was towed to your dealership, there was no communication for several days even though we tried multiple times to call, text, & email. communication for several days even though we tried multiple times to call, text, & email. More
by TGJIV
Employees Worked With
October 20, 2024
Our service advisor was excellent. He tried to figure out why our free oil change wasn’t showing up. He gave us a free service for removing a leaf in our cabin air filter housing. I He tried to figure out why our free oil change wasn’t showing up. He gave us a free service for removing a leaf in our cabin air filter housing. I called Hyundai service and the gentleman was rude and unwavering in his desire not to assist us More
by JPHDLH16
October 19, 2024
I personally had a very unoragnized experience. I was told my car was ready and I had a list of things that needed to be done with my car and they were giving me estimates as oppose to an exact pri I was told my car was ready and I had a list of things that needed to be done with my car and they were giving me estimates as oppose to an exact price of what everything would be. When I was notified about my vehicle being ready, I had to wait another hour just for the paperwork with prices and descriptions of the work being done on my car. The staff was nice but unorganized which made my visit frustrating , however my car had to be left at the dealership and was given back the next day which I was okay with More
by KTALIFERRO02
October 19, 2024
Everyone on the staff I've encountered was very friendly, very pleasant (always). I agree with another reviewer who mentioned that the check in was quick, but the service was not. I waited 2 hours for a ti very pleasant (always). I agree with another reviewer who mentioned that the check in was quick, but the service was not. I waited 2 hours for a tire rotation. I was on the way up to the desk to get my car back when someone opened the door to tell me my car was ready. I also didn't get a car wash which I thought was part of the service. Maybe they only did that when they were under the Hall name. I'd still recommend this service center as I've been here a few times before and received excellent service. This time was just lacking a bit. More
by Sharon
