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Southern Hyundai Chesapeake
Chesapeake, VA
616 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 616 reviews
April 27, 2025
Did not feel as if I was treated properly as far as my expectations of the dealership expectations of the dealership More
by Joverton223
Verified Customer
April 26, 2025
They were great. We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up w We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up with them super easy and everyone was super nice. More
by BENJAMINPERDUE23
April 23, 2025
Recently purchased my car and brought it in for its first oil change. Service counter personnel were very nice and polite, called for the appointment and they got me in the next day. However, the low rating oil change. Service counter personnel were very nice and polite, called for the appointment and they got me in the next day. However, the low rating because it took them three hours to do the oil change and they didn’t even reset the oil maintenance notification. Not sure the Southern Hospitality save of $60 was worth 3 hours of my time. More
by 123
Employees Worked With
April 23, 2025
Excellent customer service and knowledgeable , friendly, fair, good pricing, reliable, honest, caring, pleasant, respectful, vehicle knowledgeable fair, good pricing, reliable, honest, caring, pleasant, respectful, vehicle knowledgeable More
by kjanddj
April 22, 2025
VERY SATISFIED AND PROFESSIONAL MY EXPERIENCE WITH THE DEALERSHIP WAS GOOD AND SATISFIED THE MEMBERS AT THE DEALERSHIP ARE ALSOME DEALERSHIP WAS GOOD AND SATISFIED THE MEMBERS AT THE DEALERSHIP ARE ALSOME More
by Timothymac1019
April 19, 2025
They can never seem to answer the phone. Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealer Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealership to get my repair covered. Finally unable to complete my repairing the timeline we had discussed resulting in me, not having a vehicle for an entire weekend. More
by Kbcars
April 19, 2025
Seems to be mis managed since it is under new ownership. Been customer for 12 yrs and know wait times are getting ridiculous. Had a state inspection appointment and took 3hrs and only thing wrong was a rear Been customer for 12 yrs and know wait times are getting ridiculous. Had a state inspection appointment and took 3hrs and only thing wrong was a rear light bulb More
by LAHEY
Employees Worked With
April 19, 2025
Much better Done Much better since Rene became the service manager. Customer service and quality work is the new normal. service manager. Customer service and quality work is the new normal. More
by Perrywayne723
April 18, 2025
Very respectful, honest person. Great worker Mr. Pierce was a very nice, respectful and honest person. I love his personality.. Great worker Mr. Pierce was a very nice, respectful and honest person. I love his personality.. More
by KIRE5KIA9
April 17, 2025
Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More
by KINA.SMITH71
