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Southern Ford - Service Center

Newport News, VA

4.7
1,814 Reviews

1,814 Reviews of Southern Ford - Service Center

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February 05, 2025

Service dept. Did you good. No problems. Being I purchase my Ford Ranger new at Hall Ford which treated as Hall Ford family, worked getting customers quick service More

by rhilll73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT MUIR
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAM BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Service was great and I was pleased with Stephanie. She made the experience better. Thanks More

by TOMBARNES9965VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I had a problem with my vehicle that was covered by warranty. The dealership was quick to schedule an appointment and to resolve the issue. More

by MINTERJEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Great service great people. My only frustration is, when I got home, I realized they put the wrong service sticker on my windshield. It was for someone else’s car with their mil More

by martindrpiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Edwin was fantastic! We were in and out in no time, very helpful when you have a toddler with you. Edwin made sure my car is cared for and exceeded our expectations. Than More

by jennifer_parcetich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLAYTON WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Excellent service and friendly staff. I really love the pickup and delivery service that is offered. More

by CHRYSTYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

The staff is awesome. Very friendly and helpful and professional at all times. Thank you team More

by gwaltney66.1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Jon is very knowledgeable, personable, and easy to work with. He explains everything that is going on with your vehicle. Very professional. More

by Hammero,PennyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Above and beyond. Kind and thorough throughout the entire experience. I would recommend them in the future. More

by itz_tk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

They are courteous polite knowledgeable and on time. They will try to accommodate you the best they can. More

by sapphirepat328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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