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1,853 Reviews of Southern Ford - Service Center
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August 23, 2024
I have purchased several vehicles from this location. The service has always been excellent. The gentleman who sold me my car in December came out and said HELLO ! The service has always been excellent. The gentleman who sold me my car in December came out and said HELLO ! More
by MATHENAVENNING68
Verified CustomerEmployees Worked With
August 23, 2024
Stephanie is the reason I continue to do business with the company. She's the best! the company. She's the best! More
by SHERITA.DICKERSON54
Employees Worked With
August 23, 2024
I never had any problems with customer service or car services. Everything had been great pass four years. services. Everything had been great pass four years. More
by KANDKPHILLIPS
Employees Worked With
August 23, 2024
A Great Man, Easy to work with and understanding with what I need. I hope I am able to work with him next time. what I need. I hope I am able to work with him next time. More
by RKROACH64
Employees Worked With
August 23, 2024
Awesome service job on my 2018 Ford Fusion battery replacement. When I called to get estimate, Stephanie helped with setting appointment and get the best pricing. Alicia was friendly and helpful durin replacement. When I called to get estimate, Stephanie helped with setting appointment and get the best pricing. Alicia was friendly and helpful during my check in and out process. More
by ShaketiaTrafton2000
August 22, 2024
Edwin was highly professional and calming during the experience. I liked the technology of being able to chose technology through the web as well. It's convenient and let's me prepare for service. The experience. I liked the technology of being able to chose technology through the web as well. It's convenient and let's me prepare for service. The brake price was good. More
by willpro2010
Employees Worked With
August 22, 2024
excellent customer service I would keep coming back for service I tell all my friends service I tell all my friends More
by SWAINBILLIE269
Employees Worked With
August 22, 2024
Very professional staff as well as customer service. Have been very satisfied with all aspects of your care for my vehicle. Have been very satisfied with all aspects of your care for my vehicle. More
by Don
Employees Worked With
August 22, 2024
Horrible with communication. Called several times for weeks before I contact some else at the company and then finally John returned my call. Called several times for weeks before I contact some else at the company and then finally John returned my call. More
by rjphinkle
Employees Worked With
August 22, 2024
I bought a new vehicle and had issues with the key fobs right away. We tried changing the batteries and that did not fix the intermittent responsiveness to the key fob. They kept my vehicle for two busines right away. We tried changing the batteries and that did not fix the intermittent responsiveness to the key fob. They kept my vehicle for two business days and could not get it to recreate the issue. They did reprogram the key fobs and check the antennas. I have had it back for 4 days and I have not had an issue so far. I asked for an email with an itemization of what was done but did not get it, I did get a print out of the work done when I picked up the car but I had to be firm with that request. I was told it would be emailed later but I would not accept that as an answer. The days my key fob did not work were pretty hot days and my car had been sitting in the sun. We have had mild weather all week. Hopefully it is resolved but waiting for another hot day to see for sure. More
by cheryl.riley
