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Southern Ford - Service Center

Newport News, VA

4.7
1,853 Reviews

1,853 Reviews of Southern Ford - Service Center

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August 27, 2024

Great cust service. Rep was very friendly and helpful. Did not take as long as I thought for my oil change and inspection . I will return. More

by shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
August 27, 2024

They are amazing on all services plus the warrenty with them is the best all over More

by Daniel-Theresa.Gandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAKOTA BOOTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
AMBER JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelcey Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
August 27, 2024

Very efficient and cost effective, I believe there quality of work is as great as their prices More

by Stephen.Olive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
August 26, 2024

I purchased my vehicle from Hall Ford and always had it serviced there and now at your dealership Thank you More

by sbalson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Great services & professional employees. The waiting was not long & the place where waiting was excellent. More

by Sylvia Hardenburgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE JENSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
August 25, 2024

The work that I needed was explained clearly. Some of it wasn't required at the time but I got it out of the way. More

by MJCRAFTY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT MIKULEC, MAURICE BENSTON
August 25, 2024

My appointment on time, service was timely and Edwin was very polite and courteous. I always come back here as I feel very taken care of. More

by WILLIAM.KEANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Edwin helped make the experience worth it. southern will keep my all my business with my mustang More

by craigdaviis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Paid $3000! Dollars & my radio still doesn’t work , I feel you sold me the wrong part , because you can’t obtain the harness which thou ssid was obsolete :(. More

by TAKACSWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
August 25, 2024

Extremely satisfied, very professional, attentive to detail, show that they care an are willing to help you in any way they can. More

by DGRUSSELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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