Southern Ford - Service Center

Stephanie Is The Bomb! She is Extremely Attentive to my schedule & my car’s schedule! It is Always a Pleasure to pull up to her counter & be Greeted in the Best Professiona She is Extremely Attentive to my schedule & my car’s schedule! It is Always a Pleasure to pull up to her counter & be Greeted in the Best Professional & Helpful Manner! More

Stephanie is a wonderful service writer and like the online video of the maintenance with the explanation online video of the maintenance with the explanation More

I’ve been going to this dealership for close to 15 years. The main reason I come back is because of the service department, especially Stefanie. She is absolutely incredible. She looks out for me and I’m sur The main reason I come back is because of the service department, especially Stefanie. She is absolutely incredible. She looks out for me and I’m sure she treats all of her customers in the same way. More

The employees are very kind and thorough. They kept me informed about the services they were performing on my vehicle They kept me informed about the services they were performing on my vehicle More

Great communication when asked questions regarding car inspection. Did not take long to help assist. inspection. Did not take long to help assist. More

All was gives us great service on our 2016, Lincoln MSX ! They are fast and fair with me !! They are fast and fair with me !! More

They got me in and out in two hours with a recall, oil change, and tire balance and rotation. I can't complain. change, and tire balance and rotation. I can't complain. More

Went in with an ignition issue. They were able to pinpoint the fact I needed a new battery without a total computer analysis and saved me money. They were able to pinpoint the fact I needed a new battery without a total computer analysis and saved me money. More

My service experience at Southern Ford Newport News was outstanding. Mr. Eddie Marshall handled my concern with a quick response. Highly recommend. outstanding. Mr. Eddie Marshall handled my concern with a quick response. Highly recommend. More

Mr. Harvey really made my experience a great experience. I was going to leave and go to another lot but Mr. Harvey came in right before I left and really sold me this car! I was going to leave and go to another lot but Mr. Harvey came in right before I left and really sold me this car! More