Back

Southern Ford - Service Center

Newport News, VA

4.7
1,846 Reviews

1,846 Reviews of Southern Ford - Service Center

Sort by
September 07, 2024

I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it More

by BJDAVE31921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
3.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
4.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
4.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT MIKULEC, MAURICE BENSTON
September 07, 2024

Most people would be nervous to take their car to a dealership shops but this one really does run fairly and honestly. I was kept in contact with, given a good estimate and am pleased with the work for More

by KWILBY913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Appreciate the work. They failed to put the mats in the truck so I had to drive back over from Gloucester which was frustrating More

by pearsonsteven02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

A saleman open the door for me, this was a very pleasant act of kindness. More

by Rhumphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAURICE BENSTON
September 05, 2024

Eddie and team are GREAT. Friendly and efficient. I will be returning with all my inspection needs. More

by Rich A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES PAULHAMUS
September 05, 2024

Was seen on time, explanation not real clear and information not the same as the day before with same service done. Very friendly service. More

by Mmalamala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
September 05, 2024

I have a business and I have a F550 box truck that I was trying to get inspected and oil change and a recall completed and it took me three days to finally get a hold of somebody, the answering service that More

by Duane Elmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Commercial service dept
September 05, 2024

Very professional. Dealership was very easy to navigate with a very nice selection of vehicles and cars to choose from More

by karlonwebb22
Recommend Dealer
Yes
Employees Worked With
JOE JENSEN
4.0
This rating includes all reviews, with more weight given to recent reviews.
DAKOTA BOOTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Thank you so much the service was great and very fast. Same day pick up More

by MOUNAAMARA1992
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

They r very Considerate and respectful and tokerama vehicle and get me informed on what was going on. So that way, I'd understood everything that was going and delivered my car to me with no problem More

by LINDACRAVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
56
...