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Southern Ford - Service Center

Newport News, VA

4.7
1,845 Reviews

1,845 Reviews of Southern Ford - Service Center

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September 10, 2024

What a great team. Everyone was very helpful and answered all my questions. Great to work. More

by cooliceman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Southern ford is extremely efficient and I he online communication is good. The availability is a little competitive as you may have to wait up to a week to get an appointment but once you have one you More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
September 09, 2024

Jon was very friendly and courteous. He was assisting Martin and turned me over to him. He also was very friendly and courteous. Between the two, I got quick answers to my question More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
September 09, 2024

They have a very nice and comfort waiting room with free wifi and coffee. Quick services More

by laophu45
Recommend Dealer
Yes
Employees Worked With
MAURICE BENSTON
September 08, 2024

I bought 3 F150s since 2016. I am delighted with the salesmen Manny, Robert and the service representative Stephanie. More

by VAREDDRUMMER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MANNY PATEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT MUIR
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Southern Ford made my experience easy compared to other dealerships I went to. They listened to what I wanted and help find my car. Sam was my sales consultant, he was great to work with. More

by brandeeleigh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE JENSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAM BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

All good . .service went smoothly as usual but had to reschedule to complete the rest of the checks More

by Edmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

As always, all work was completed as requested. I will continue to take our car here for service. More

by GARY.WASMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
September 07, 2024

I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it More

by BJDAVE31921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
3.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
4.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
4.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT MIKULEC, MAURICE BENSTON
September 07, 2024

Very nice person and she is very helpful always smiling and know her job oh have something nice to say More

by C.JUDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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