Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,845 Reviews of Southern Ford - Service Center
Sort by
September 21, 2024
I’ve been taking my truck to Southern Ford since 2017. The service that I receive is excellent and the staff at the service counter are friendly and empathetic to your needs. I highly recommend this dea The service that I receive is excellent and the staff at the service counter are friendly and empathetic to your needs. I highly recommend this dealership to anyone who needs great service for their vehicles. More
by SILVAEDDIE446
Verified Customer
September 20, 2024
Prompt and gets everything done. I am willing to get all my cars serviced at this location. I am willing to get all my cars serviced at this location. More
by ALONZAF
Employees Worked With
September 20, 2024
Southern Ford is my favorite place to take my car for service. I always have a great experience and know my car is in good hands. Maurice was accommodating from the time I stepped out of my car. There is service. I always have a great experience and know my car is in good hands. Maurice was accommodating from the time I stepped out of my car. There is no better place I would rather take my car for service. More
by Earl McFarland
September 19, 2024
My experience with Southern Ford has been great. Stephanie has been a pleasure to talk with. This was my second time in, with another vehicle and Stephanie remembered me and asked how my trip was. W Stephanie has been a pleasure to talk with. This was my second time in, with another vehicle and Stephanie remembered me and asked how my trip was. With service and Stephanie being pleasant, i will definitely be back. More
by SRBERRY0
Employees Worked With
September 18, 2024
Jon was very helpful in getting everything done that I requested. He is always friendly and answers questions quickly. requested. He is always friendly and answers questions quickly. More
by DEETOKARSKI
Employees Worked With
September 17, 2024
Stephanie is great Service Writer! She ensures my work is complete and correct regardless of whether the job is big or little!! She ensures my work is complete and correct regardless of whether the job is big or little!! More
by JMEBRAM1
Employees Worked With
September 17, 2024
The customer service is incredible everyone there is knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. More
by greytim73
September 17, 2024
Can never get the right person on the phone. ..VERY hard to communicate with staff and get info! What began as another very unpleasant and stressful experience with the service dept, turned into ..VERY hard to communicate with staff and get info! What began as another very unpleasant and stressful experience with the service dept, turned into a very good thing... all credit goes to Edwin Warren! He went out of his way to turn my situation around- he focused on my issue throughout the day until resolution and seemed genuinely empathetic. Southern Ford has a lot of fine tuning to do on their processes in Service Dept as it concerns the customer experience! I so appreciated Edwin being my service advisor! More
by TRAILHEAD18
Employees Worked With
September 16, 2024
I’ve been going to what used to be previously Hall Ford for 20+ years. I have always received quick fast, accurate service southern Ford offered the same quality of work. for 20+ years. I have always received quick fast, accurate service southern Ford offered the same quality of work. More
by WOLFEN9
Employees Worked With
September 16, 2024
From the Service Advisors to the Sales Team and anyone in between, this dealership is by far one of, if not the best, dealership on the peninsula! between, this dealership is by far one of, if not the best, dealership on the peninsula! More
by MLBENSTON
Employees Worked With
Other Employees :
SCOTT MIKULEC, MAURICE BENSTON
