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Southern Ford - Service Center

Newport News, VA

4.7
1,835 Reviews
Call Service Center (757) 266-4998

1,835 Reviews of Southern Ford - Service Center

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September 29, 2024

I am very please with the service preformed on my my 2014 ford SUV EXPLORER vehicle. More

by LIYOU44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Great customer service and pleasant staff. Keep up the great work. I will be a repeat customer. More

by joanthompson1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah blah blah More

by KFOSHAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE LYNCH
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Was wild they could get me in just to tell me technicians left at 430 More

by Hannah
Service Communication
Recommend Dealer
No
Employees Worked With
ALICIA CHAPMAN-JONES
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

NOT BAD SERVICE , JUST TAKES A BIT . NO DISCOUNTS FOR OIL CHANGE , OTHER DEALER'S OFFER FREE OIL CHANGE . More

by viami02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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September 28, 2024

Awesome pick up and delivery service. Well done. And thank you. Keep up the good work More

by treyn1292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

Service writer was great. Everything was done timely. Also took the of a recall for me More

by skilliany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

The customer service was excellent at southern Ford I'd recommend friends and family thank you for fast and friendly services More

by CCOTTON97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

The commercial vehicle team at Southern Ford always does an excellent job in taking care of my vehicle needs. More

by M.DELAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

Good. Prompt. Courteous. Kept informed. Pick up and return timely. Informed text. Nice employees. Winderful. More

by MSSHUGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car transport
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