Southern Ford - Service Center

My experience in going to Southern Ford to have my vehicle serviced was nothing short of fantastic. All my service needs were completed and other areas were checked to be sure nothing else required a vehicle serviced was nothing short of fantastic. All my service needs were completed and other areas were checked to be sure nothing else required attention. Jon Conway, Service Manager has my complete confidence with making sure everything with my vehicle is good, which gives,me a lot of peace of mind. I met Maurice during my visit while being trained on all systems in the service department by Jon Conway. My interaction with Maurice was very professional and pleasant. In Jon's absence and receiving training under Jon's guidance, I feel certain I will receive the same consistent high level of service standards from Maurice, as time goes forward. More

I did not rate Jon Conway because I had no contact with him. The other gentleman that helped me was very nice. him. The other gentleman that helped me was very nice. More

Edwin lied and stated that he contacted my warranty company about my issue. I later contacted my warranty company and they had no record of being contacted by anyone at Southern Ford. company about my issue. I later contacted my warranty company and they had no record of being contacted by anyone at Southern Ford. More

I appreciate the good attitude and quick service. I plan to return for future services. On all my cars. I plan to return for future services. On all my cars. More

Excellent service and in timely manner. Didn’t have to wait long at all. The truly take care of their customers. Didn’t have to wait long at all. The truly take care of their customers. More

I called numerous times and no answered the Phone . YUK. I’m talking. about 15 times in One Day . No way to run a Business !!!!!!!! I will probably shop else where for Vehicles in the future . YUK. I’m talking. about 15 times in One Day . No way to run a Business !!!!!!!! I will probably shop else where for Vehicles in the future . More

Great experience working with Sam for new fleet vehicles that we needed quickly and also with Jared through financing. that we needed quickly and also with Jared through financing. More

Their service department took care of a major powertrain item covered by an extended warranty purchased elsewhere, hassle free! Available loaner vehicle service was excellent as well. I expected an extended item covered by an extended warranty purchased elsewhere, hassle free! Available loaner vehicle service was excellent as well. I expected an extended maintenance time , but all was taken care of in just over a week! Good job Southern! More

Very accommodating and courteous. Took very good care of me and my car. Explained my diagnostic results. Took very good care of me and my car. Explained my diagnostic results. More

Service department got me in there very quickly very short notice on my part Edward Warren was very courteous and the service department got me out pretty quickly very pleased with all services short notice on my part Edward Warren was very courteous and the service department got me out pretty quickly very pleased with all services More