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Southern Ford - Service Center

Newport News, VA

4.7
1,835 Reviews

1,835 Reviews of Southern Ford - Service Center

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October 10, 2024

Timely and thorough service. Especially appreciate the pick up and delivery service! Well done in my opinion. More

by bilblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I have just moved back to the area and chose Souther Ford to service my F150. The setup was a little different than I was used to and there were some issues with my oil change. Once I bought the issue to Edw More

by WHICKS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Southern Ford is a very friendly, professional, and efficient dealership that always makes me feel like I am their most important customer! More

by CJROGERS0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
October 05, 2024

Great service. Everyone was friendly and work completed as asked! Will definitely go back for next service appointment. More

by Susan.schira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Everyone was friendly and helpful . Having the coffee and WiFi available is a nice perk More

by CASSIEPUPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAURICE BENSTON
October 03, 2024

Filter change and fuel injection servicing were excellent. I was told of the exact cost beforehand, which helped a lot! More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT MIKULEC, MAURICE BENSTON
October 03, 2024

My service advisor was very friendly and she didn't charge for my oil change. More

by RYANEBLANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

This dealership's personnel are very responsive, professional and courteous from check in through check out. My vehicle was ready in a very timely manner. I would definitely recommend this dealersh More

by lovettjpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

On 2 October 2024 I entrusted my vehicle to Southern Ford for a routine appointment and experienced excellent service. More

by Wil9015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Edwin is very knowledgeable and represents Southern Ford very well. I’ve been bringing my car to this location for years. Thanks! More

by daveharder50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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