Back

Southern Ford - Service Center

Newport News, VA

4.7
1,835 Reviews

1,835 Reviews of Southern Ford - Service Center

Sort by
October 15, 2024

Fantastic service as always, truck was in and out in less than 5 days including the weekend. More

by shaunvanskiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Stephanie Spangler continues to provide superb customer service since I purchased the Lincoln in 2021. When my car is in for service, she keeps me informed of its status and is available to answer any ques More

by LPGROSS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

We have even coming to Southern Ford since it was Hall Ford. Always appreciate the professionalism and politeness of the service department. More

by BUZZER648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
October 14, 2024

*I rate this service team OUTSTANDING! I have recommended them to both family and friends. More

by Ethebri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travea, MAURICE BENSTON
October 14, 2024

Jake Lynch took great care of me in my purchase of my new ford mustang, he was very nice and informative on the vehicle even bringing it to me after it needed a software update. More

by marc54850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE JENSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAKE LYNCH
5.0
This rating includes all reviews, with more weight given to recent reviews.
JARED STARK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelcey Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Great experience. Stephanie is awesome. I will be returning as soon as i need the service. More

by TRAREVELL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Best group of people you would want to buy a vehicle from. 3rd best experience I have had buying a vehicle. the other 2 were from Hall Ford with the same bunch of people. Manny & Rob went out of their w More

by fisherman_974
Recommend Dealer
Yes
Employees Worked With
MANNY PATEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT MUIR
5.0
This rating includes all reviews, with more weight given to recent reviews.
JARED STARK
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Fast financing and service. My son Josh works in the service dept. So yes southern ford is the best! More

by Linwood Harris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

I always receive excellent service when I go in. They are fast and friendly and honest More

by NICKICOLE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

GREAT FAST Exceptional SERVICE! !! Came in for inspection was there under 15 mins will definitely recommend More

by Kaleeha95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAM BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
42
...