Southern Ford - Service Center

Southern Ford in Newport News, did a great job on my vehicle: They were kind, courteous, patient, very helpful. I was in good hands. Thank you all. vehicle: They were kind, courteous, patient, very helpful. I was in good hands. Thank you all. More

This dealership was helpful in getting my vehicle repaired and addressed any concerns that I had. repaired and addressed any concerns that I had. More

Southern Ford very polite, upfront, honest and professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Fol professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Folks can count on Jon and Southern Ford to get the job done with satisfaction. More

Had a very friendly service rep that made adjustments to my service request to include recommendations and an additional work item requested. my service request to include recommendations and an additional work item requested. More

Excellent customer service and I have never been overcharged for any maintenance or sales items. Thank you for all you do. overcharged for any maintenance or sales items. Thank you for all you do. More

Everyone was very professional and personable from start to finish. And very pleasant. I would definitely refer people to you. to finish. And very pleasant. I would definitely refer people to you. More

Southern Ford did an excellent job serving the car. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. More

Courteous service Took week to get appointment Needed towing none was offered Prompt repairs and notification towing none was offered Prompt repairs and notification More

This dealership has provided all maintenance and inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. More

Jon Conway has always been very receptive and accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a H accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a Harley Davidson 2012 F-150 as well as the 1995 mustang.. More