Southern Ford - Service Center

It two hours to get a scheduled oil change. Too long. The rest was fine . People were nice Too long. The rest was fine . People were nice More

Had a tire rotation done. Took only an hour and was within my budget for it being completed. Took only an hour and was within my budget for it being completed. More

Speedy work to fix some of the issues with my vehicle, but didn't attempt to fix one of my car's issues at all, saying that replacement part couldn't be purchased (no longer manufactured by Ford), without but didn't attempt to fix one of my car's issues at all, saying that replacement part couldn't be purchased (no longer manufactured by Ford), without trying to remove and lubricate existing/older part. More

The Service People Were Nice/ Friendly And Helpful. My Service Was Directly Meanful/Carefully Crafted! Thank U! My Service Was Directly Meanful/Carefully Crafted! Thank U! More

Kept our vehicle for a week. Said no part was found. Charged almost $200 diagnostics. Said no part was found. Charged almost $200 diagnostics. More

Service center has terrible communication with the customer. Left me stranded without telling me what was happening with my vehicle customer. Left me stranded without telling me what was happening with my vehicle More

John has been amazing every time I have been there. I appreciate his patience with me. Love how they have the video sent showing us what’s going on . I appreciate his patience with me. Love how they have the video sent showing us what’s going on . More

I can always count on fast, friendly service from this dealership. On my last maintenance appointment, the service tech saw that my tags had expired. She allowed me to go into my glove compartment and ret dealership. On my last maintenance appointment, the service tech saw that my tags had expired. She allowed me to go into my glove compartment and retrieve my new tags which I forgot to place on my plates. I added the new tags before my vehicle was taken in for service. I appreciated the heads-up from the tech regarding my expired tags. More

Jon took care of my concerns quickly and even saved me some money with my Ranger. some money with my Ranger. More

He was great although he hasn’t gotten back with me about the slats that fell down on my convertible top and it’s been 3 weeks now the slats that fell down on my convertible top and it’s been 3 weeks now More