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Southern Ford - Service Center

Newport News, VA

4.7
1,739 Reviews

1,739 Reviews of Southern Ford - Service Center

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November 09, 2024

Southern Ford treat me fare and they are the best grope of service center and thank you for taking care of my care More

by Habtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service, my service advisor, the speed of service all outstanding. I have been a customer of this dealership Since 2013 and will continue to use Southern as my dealer. Thanks More

by GESETTLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAURICE BENSTON
November 08, 2024

They are very professional and and good at their jobs. Alicia is a good service representative. More

by WHITEJ6311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I’m very satisfied with the customer service I’ve received over the past 5 years at this dealership. They go above and beyond to convenience their customers. Thank you all. More

by Yoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Not enough charge stations in my area need more smithfield virginia and windsor va thank you More

by rebeccawright137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Friendly, efficient, and prompt service. The employees at Southern Ford are caring and really strive to meet the needs of the customer. More

by skosier227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
November 07, 2024

So grateful for the valet service. It is really a help to older customers and those who have mobility issues. More

by GUAMALAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

They always handle my appointments and services on time. They are excellent communicators as well. They are very willing to work within my budget. More

by EIPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I was very happy that the dealership could get me in on the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and More

by Gordo51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Everything was on point and quik to get it fixed . Friendly and understanding to our needs More

by danothemano67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT MIKULEC
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