Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,855 Reviews of Southern Ford - Service Center
Sort by
March 09, 2025
Never had any issues with the Service here at Southern. I ise them for any service I cannot or do not wish to do myself, and for state inspections. Also being within walking distance of home helps. I ise them for any service I cannot or do not wish to do myself, and for state inspections. Also being within walking distance of home helps. More
by RTR2001SS
Verified CustomerEmployees Worked With
March 09, 2025
Edwin was courteous and professional. My appointment time was honored and the service seemed to be performed timely. My appointment time was honored and the service seemed to be performed timely. More
by COMPLIANCEGIRL
Employees Worked With
March 09, 2025
Service department made me a great appointment and took my vehicle in on the appointed time. The department found me a ride home and picked me up when my vehicle was ready for me to drive home. my vehicle in on the appointed time. The department found me a ride home and picked me up when my vehicle was ready for me to drive home. More
by OLDPONI
March 08, 2025
Did my inspection quickly They were very nice I hate doing these surveys all the time doing these surveys all the time More
by KFOSHAG1
March 08, 2025
Stephanie Spangler provided top notch customer service keeping us informed on the status of our vehicle throughout the process. keeping us informed on the status of our vehicle throughout the process. More
by Hillard Deborah and cedric
Employees Worked With
March 07, 2025
Your system to schedule service is meaningless! My appointment only got me to see Edwin who was helping another appointment at my scheduled appointment time. ?? then after checking in with Edwin I My appointment only got me to see Edwin who was helping another appointment at my scheduled appointment time. ?? then after checking in with Edwin I had to wait for the next available technician. That's not a scheduling system at all. That's walk in service. Also I got my tire patched and the patch did not hold. Had to come back to get it patched again within 24 hours. Also I keep my headlights on auto so they always come on when I drive. Twice now the tech turned them off so I've been driving in the dark with no lights thinking they were still on. SAFETY HAZARD! DONT EVER DO THAT AGAIN! I'm DONE with you guys! More
by steve
March 07, 2025
Easy to schedule appt. With always polite and helpful when asking for information like cost etc. Stephanie is very good at keeping you updated on progress. With always polite and helpful when asking for information like cost etc. Stephanie is very good at keeping you updated on progress. More
by Mybrandypup
Employees Worked With
March 07, 2025
This is the first time I’ve dealt with Southern Ford. I have had dealings with Hall Ford. Maybe you just changed the name. So far So good. 👍👍👍 I have had dealings with Hall Ford. Maybe you just changed the name. So far So good. 👍👍👍 More
by peels.calmest_8n
Employees Worked With
March 07, 2025
Stephanie is always very nice ,and very professional. She’s always trying to make sure you’re being taken care of. Thank you. She’s always trying to make sure you’re being taken care of. Thank you. More
by COOLDAD2
Employees Worked With
March 07, 2025
Every thing went very smoothly Every one was very professional and the service and the price was great. Very friendly staff. professional and the service and the price was great. Very friendly staff. More
by alzee
