Southern Ford - Service Center

This dealership has provided all maintenance and inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. More

Jon Conway has always been very receptive and accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a H accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a Harley Davidson 2012 F-150 as well as the 1995 mustang.. More

Jon was very pleasant to talk to about my issue and kept me informed on all progress along the way. me informed on all progress along the way. More

Everything was done well and worth the wait. I’m pleased with the survice and will continue to use Southern Ford. I’m pleased with the survice and will continue to use Southern Ford. More

If you require me to write a certain # of words I probably will not complete your survey in the future. probably will not complete your survey in the future. More

Great service very reasonable rates. Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v More

Warren told me in April 2024 I wpuld need new tires April 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his com 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his comment. But because he told me this coming April and not this past April, apparently now my warranty is void bc my tires are "too worn" where as this past April they weren't worn enough. Every person I deal with at southern tells me a different story of what my warranty covers and every time I go to claim on it, it's not covered, but the time before I was told it would be. So your warranties are personal interpretation and when you go to claim, it never covers anything. I always leave southern extremely frustrated. More

Jon communicated very well. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. More

Stephanie is a wonderful service advisor. Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is pr Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is problem free. I will always come back to Southern Ford and especially to Stephanie. More

Very happy with the sales, financing and follow responsiveness to follow up questions. Happy happy responsiveness to follow up questions. Happy happy More