Southern Ford - Service Center

Hall Automotive service center automotive was very professional and assisted me in servicing my vehicle. Ms. Anderson provided excellent customer service. She returned my call promptly and ensured al professional and assisted me in servicing my vehicle. Ms. Anderson provided excellent customer service. She returned my call promptly and ensured all my automotive needs were met. I will definitely visit the dealership again for service and recommended them to others seeking automotive service needs. More

WE PURCHASED A FORD FIVE HUNDRED IN 2006 DUE TO THE 170 MILE PER DAY COMMUTE PER DAY; WE THOUGHT THE FIVE HUNDRED WOULD BE A SAFE AND RELIABLE VEHCILE. I CAN HONESTLY SAY I HAVE HAD NOTHING BUT GREAT RIDIN MILE PER DAY COMMUTE PER DAY; WE THOUGHT THE FIVE HUNDRED WOULD BE A SAFE AND RELIABLE VEHCILE. I CAN HONESTLY SAY I HAVE HAD NOTHING BUT GREAT RIDING IN MY VEHCILE AND HAVE BECOME MORE THAN A REGULAR AT THE SERVICE DEPT DUE TO MY FREQUENT OIL CHANGES. PHIL CAUSEY IN THE SERVICE DEPARTMENT ALWAYS HAS A PLEASANT ATTUIDE AND NO MATTER WHAT DAY OR TIME I CALL TO SCHEDULE ANY KIND OF SERVICE I AM TOLD TO COME RIGHT IN AND THE WAIT IS NEVER LONG. I ALWAYS GET HONEST ANSWERS TO MY QUESTIONS AND PRICES ARE ALWAYS GIVEN UP FRONT; SO IF THERE SERVICE THAT'S NEEDED A MONTH OR SO LATER I CAN PLAN MY FINANCES FOR THAT EXPENSE. NO SURPRISES. I HAVE HEARD SOME HORROR STORIES ABOUT SOME DEALER SERVICE SHOPS BUT WE ARE GLAD WE CHOSE HALL FORD TO PURCHASE AND SERVICE OUR VEHICLE. More

I am a college student and my car broke down during a very bad time. Phil and Ford Hall Automotive made my experience as easy as possible. While working with me and my father to make payment plans as wel very bad time. Phil and Ford Hall Automotive made my experience as easy as possible. While working with me and my father to make payment plans as well as rental arrangements, my whole experience was practically worry free. Everything was done in an extremely timely fashion. Every one I dealt with was so understanding and helpful. I will bring my car back for any maintenance problems! More

The assistant service manager, Lisa Anderson, that I dealt with is an outstanding employee and provided absolutely great service. She is extremely thorough, efficient, and customer friendly. A very plea dealt with is an outstanding employee and provided absolutely great service. She is extremely thorough, efficient, and customer friendly. A very pleasant experience and one that I would certainly recommend to others. More

I called and was promply scheduled for service. Upon delivering my vehicle for service I was given a ride home and when the service was complete I was called and promptly picked up by the shuttle bus. delivering my vehicle for service I was given a ride home and when the service was complete I was called and promptly picked up by the shuttle bus. Lisa Anderson was professional and personable. I have used Hall Ford for mainentance on my vehicle for several years and have always been satisfied. More

Mr Causey was very helpful in getting my car back on the road. The whole staff was very helpful and made me feel comfortable throughout the whole process. I am glad to have dealt with this dealership and road. The whole staff was very helpful and made me feel comfortable throughout the whole process. I am glad to have dealt with this dealership and am very comfortable with taking my car back. More

I have had excellent experiences, since I began dealing with them 8 yrs ago...I have purchased 3 vehicles from them (New & Used), and have all of my service done by them...The are a very friendly group, an with them 8 yrs ago...I have purchased 3 vehicles from them (New & Used), and have all of my service done by them...The are a very friendly group, and i have never been disappointed with their work. More

Causey has gone out of his way to make me feel like he has my best interests in mind, and has talked me out of (more expensive) service I thought I needed/wanted. Even when he had bad news for me, he expl has my best interests in mind, and has talked me out of (more expensive) service I thought I needed/wanted. Even when he had bad news for me, he explained the issues very well, and the possible consequences. I had every confidence that even if the risk I asked him to take did not pan out, that it was still the best course of action for me. He is dangerously close to making me a Hall Ford customer for life. More

Lisa made this service visit most pleasurable from the time I pulled in the service bay. She greated me with a friendly smile and great attitude. What impressed me most is that she took the time go throug time I pulled in the service bay. She greated me with a friendly smile and great attitude. What impressed me most is that she took the time go through my vehicle's service history with me, explained what additional services were needed at this visit and what services should be done at my next visit. This was the first time a service representative took the time to do that with me. Lisa was great. Job well done, Lisa. More

I would like to share my experience at Hall Ford service since it was the only time I have gone to a dealer for service and didn't come away feeling screwed. In fact I was pleasantly surprised when I called since it was the only time I have gone to a dealer for service and didn't come away feeling screwed. In fact I was pleasantly surprised when I called and was greeted on the phone by Lisa Anderson. I had a problem with the transmission on my van and when I spoke to Lisa, she said bring it on in immediately. What a shock. Even more so she knew what she was talking about and promised a call back the same day and did with an estimate on the repairs. She even got part of the repair warrantied when I thought it was out of warranty. Go Lisa! She provided me a ride home and in less time than originally expected she called to say it was ready. Imagine my shock when The bill was about half of what she had estimated. I picked up my van today and it runs great and I would recommend Hall Ford and Lisa Anderson to anyone who wants honest and caring service for their vehicle. Sincerely, Al Winall More