Southern Ford - Service Center

I would like to say how pleased I was with the service I received from Phil Causey when I took my car in for servicing. He was very polite and made sure I understood what was being done to my car. He was pr received from Phil Causey when I took my car in for servicing. He was very polite and made sure I understood what was being done to my car. He was professional and I would highly recommend to all of my friends and co-workers to have their vehicles serviced there. More

Great overall experience...have been taking my F-150 here for 3+ yrs and the service staff and techs have taken extraordinary care of my vehicle. The customer service is superb and the quality of work by the for 3+ yrs and the service staff and techs have taken extraordinary care of my vehicle. The customer service is superb and the quality of work by the techs far exceeds my expectations. I rated the price a 4 vice a 5 only because there are some other shops around that are cheaper, but this is no indication that I think they are over priced--you get what you pay for. A better metric might be VALUE vice PRICE. Anyone can offer a low price but Hall Ford truly offers better VALUE. More

I come in to Hall Ford 4 of 5 times a year and am already greeted in a welcoming and timely manner. The service personnel that help me are always informative and do what they can to get my vehicle finished a greeted in a welcoming and timely manner. The service personnel that help me are always informative and do what they can to get my vehicle finished as soon as possible. Even when I show up near the end of the day, they do a good job to get things taken care of. Keep up the great job. More

The dealership did an outstanding job of cleaning my vehicle. It was a bit pricey but the level of service was worth the expense. They cleaned the interior, exterior and engine compartment and waxed t vehicle. It was a bit pricey but the level of service was worth the expense. They cleaned the interior, exterior and engine compartment and waxed the vehicle to a nice shine. I would recommend the work to others. More

My Husband had taken the car in for a inspection. The car failed due to a tire and back license plate light. My husband was given an appointment for the next day to get it reinspected. My husband had gotten failed due to a tire and back license plate light. My husband was given an appointment for the next day to get it reinspected. My husband had gotten a new tire and replaced the bulb by 5:00pm. I called the service center to see if they can just reinspect because my Apt complex dosn't allow cars with a failed inspections to be parked in the parking lot. When i explained this to Ms. Anderson she was sympathetic and said she can work it in. I was very grateful, she was very professional and her customer service was outstanding. More

Hall Automotive service center automotive was very professional and assisted me in servicing my vehicle. Ms. Anderson provided excellent customer service. She returned my call promptly and ensured al professional and assisted me in servicing my vehicle. Ms. Anderson provided excellent customer service. She returned my call promptly and ensured all my automotive needs were met. I will definitely visit the dealership again for service and recommended them to others seeking automotive service needs. More

WE PURCHASED A FORD FIVE HUNDRED IN 2006 DUE TO THE 170 MILE PER DAY COMMUTE PER DAY; WE THOUGHT THE FIVE HUNDRED WOULD BE A SAFE AND RELIABLE VEHCILE. I CAN HONESTLY SAY I HAVE HAD NOTHING BUT GREAT RIDIN MILE PER DAY COMMUTE PER DAY; WE THOUGHT THE FIVE HUNDRED WOULD BE A SAFE AND RELIABLE VEHCILE. I CAN HONESTLY SAY I HAVE HAD NOTHING BUT GREAT RIDING IN MY VEHCILE AND HAVE BECOME MORE THAN A REGULAR AT THE SERVICE DEPT DUE TO MY FREQUENT OIL CHANGES. PHIL CAUSEY IN THE SERVICE DEPARTMENT ALWAYS HAS A PLEASANT ATTUIDE AND NO MATTER WHAT DAY OR TIME I CALL TO SCHEDULE ANY KIND OF SERVICE I AM TOLD TO COME RIGHT IN AND THE WAIT IS NEVER LONG. I ALWAYS GET HONEST ANSWERS TO MY QUESTIONS AND PRICES ARE ALWAYS GIVEN UP FRONT; SO IF THERE SERVICE THAT'S NEEDED A MONTH OR SO LATER I CAN PLAN MY FINANCES FOR THAT EXPENSE. NO SURPRISES. I HAVE HEARD SOME HORROR STORIES ABOUT SOME DEALER SERVICE SHOPS BUT WE ARE GLAD WE CHOSE HALL FORD TO PURCHASE AND SERVICE OUR VEHICLE. More

I am a college student and my car broke down during a very bad time. Phil and Ford Hall Automotive made my experience as easy as possible. While working with me and my father to make payment plans as wel very bad time. Phil and Ford Hall Automotive made my experience as easy as possible. While working with me and my father to make payment plans as well as rental arrangements, my whole experience was practically worry free. Everything was done in an extremely timely fashion. Every one I dealt with was so understanding and helpful. I will bring my car back for any maintenance problems! More

The assistant service manager, Lisa Anderson, that I dealt with is an outstanding employee and provided absolutely great service. She is extremely thorough, efficient, and customer friendly. A very plea dealt with is an outstanding employee and provided absolutely great service. She is extremely thorough, efficient, and customer friendly. A very pleasant experience and one that I would certainly recommend to others. More

I called and was promply scheduled for service. Upon delivering my vehicle for service I was given a ride home and when the service was complete I was called and promptly picked up by the shuttle bus. delivering my vehicle for service I was given a ride home and when the service was complete I was called and promptly picked up by the shuttle bus. Lisa Anderson was professional and personable. I have used Hall Ford for mainentance on my vehicle for several years and have always been satisfied. More