Southern Ford - Service Center

Well done Stephanie Stephanie has provided excellent oversight on the entire maintenance experience for my Lincoln MKZ. In particular she acts as a 'noise free' intermed Stephanie has provided excellent oversight on the entire maintenance experience for my Lincoln MKZ. In particular she acts as a 'noise free' intermediary between myself and the maintenance technician performing the work on the car. This service is invaluable when it comes to addressing an intermittent or chronic problem with the vehicle. I could not ask for a more charming and capable concierge to interact with for the care of my Lincoln vehicle. More

Tire Replacement I came in to get my tired repaired, but my tires were too worn to repair. They got my vehicle in and replaced my tires and it didn't take too long. I came in to get my tired repaired, but my tires were too worn to repair. They got my vehicle in and replaced my tires and it didn't take too long. More

Always helpful I had points that were automatically applied without me having to mention it They always recommend services I may need to do in the future but don’t I had points that were automatically applied without me having to mention it They always recommend services I may need to do in the future but don’t pressure me to do them right now More

Weird car noise "Reviewed" and looked-over my precious Roush. The best thing was the communication...was always keeping me updated, I was there for a while, but I did "Reviewed" and looked-over my precious Roush. The best thing was the communication...was always keeping me updated, I was there for a while, but I didn't mind. They gave me a same-day appointment and my car wasn't making the noise in question. Top-notch service. More

Expedient service Great customer service, rendered in a timely manner. Kim made me feel very comfortable coming and bringing in my new 2017 Edge. Will definitely be bri Great customer service, rendered in a timely manner. Kim made me feel very comfortable coming and bringing in my new 2017 Edge. Will definitely be bringing my vehicle back. More

Oil change and brake work I went in for an oil change and to fix some squeaky breaks and Kim went out of her way to take care of me I went in for an oil change and to fix some squeaky breaks and Kim went out of her way to take care of me More

Extremely customer satisfaction focused Hall Ford it’s definitely the best people to have your vehicle serviced in a timely manner. Extremely friendly and always attentive to their customers Hall Ford it’s definitely the best people to have your vehicle serviced in a timely manner. Extremely friendly and always attentive to their customers. More

Great Service Experience Already had an appointment for later that day but had a scheduling conflict. Was able to call Hall Ford and they told me come in now and they would ha Already had an appointment for later that day but had a scheduling conflict. Was able to call Hall Ford and they told me come in now and they would have me out in a flash. 30 minutes later I was on my way to my other appointment. Great Service and Customer Service. More

Excellent service They were quick and very professional. I felt they actually cared about my concerns. I would recommend this store to anyone who need car service. They were quick and very professional. I felt they actually cared about my concerns. I would recommend this store to anyone who need car service. More

Gibson Lisa in the service department is awesome!! She got my car repaired in less than 24 hours while having to order the part to be delivered the next day. Lisa in the service department is awesome!! She got my car repaired in less than 24 hours while having to order the part to be delivered the next day. Also called the car rental company to come pick me up, take me to get the rental car and I never picked up a phone. Thanks so much you guys are awesome More