Southern Ford - Service Center

The dealership was great, the people you can’t beat, but the GPS still does not work 100% of the time still. I’m told knows about this and is working on a fix. Until then can’t trust the gps on trips. the GPS still does not work 100% of the time still. I’m told knows about this and is working on a fix. Until then can’t trust the gps on trips. More

The service was impeccable and timely. Communication was efficient and the price and quality of work was excellent. Would highly recommend. Communication was efficient and the price and quality of work was excellent. Would highly recommend. More

Well we thought it was nice and smooth until we saw how many inquiries they made on my credit just to go back and use BayPort credit Union and then they failed to tell me that they used so many inquiries many inquiries they made on my credit just to go back and use BayPort credit Union and then they failed to tell me that they used so many inquiries on my credit report and I think they should have told me so that to me was not good so they get a big fat F in the sales department. More

Stephanie Spangler and her team of techs makes me want to return for service of my 2018 Lincoln Continental sedan. return for service of my 2018 Lincoln Continental sedan. More

Alicia was great and super sweet. Made the recall simple and convenient, especially being that I don’t live around here. Will definitely be back. Made the recall simple and convenient, especially being that I don’t live around here. Will definitely be back. More

I have been going to Southern Ford before it became Southern Ford. I'm happy with their service. Edwinn was the best. He listened to my concerns and was compassionate. He is an all around great guy Southern Ford. I'm happy with their service. Edwinn was the best. He listened to my concerns and was compassionate. He is an all around great guy with awesome customer service! More

Fast service, good explanation by the rep of what was required and the cost of the services. required and the cost of the services. More

Good car dealer good service fast oil & filter change so far so good no issues 👍🏽 far so good no issues 👍🏽 More

Front desk staff is kind, but I was dropped off by my scheduled Uber (when I dropped my vehicle for service, southern scheduled it) on the side of Jefferson 15 minutes from my destination, and had to wai scheduled Uber (when I dropped my vehicle for service, southern scheduled it) on the side of Jefferson 15 minutes from my destination, and had to wait for another ride to come get me. I missed a meeting for work and it was incredibly inconvenient. I understand things happen but that put a bad taste in my mouth. Prices for filters were absolutely insane, and I’ve already had to pay thousands for packages on the vehicle I didn’t even want but couldn’t refuse, so thank goodness they were included. Overpriced, but the staff is kind and easy to work with when scheduling. More

I brought my car in for what I made the appointment for. And he helped and replacing a. Lost key fob And he helped and replacing a. Lost key fob More