Southern Ford - Service Center

Always helpful, prompt and efficient! The service department has always helped each other out, so if one is busy, another will get you checked in. department has always helped each other out, so if one is busy, another will get you checked in. More

The truck shop is great. You can always count on Alicia, Huey, steve, rob and joe to get your vehicle taken care of the right way. Especially if you're a commercial business entity Huey, steve, rob and joe to get your vehicle taken care of the right way. Especially if you're a commercial business entity More

Alicia is a very reliable and caring service writer. Enjoy how she treats he customers . Will recommend her to others for future repairs needing to be made Enjoy how she treats he customers . Will recommend her to others for future repairs needing to be made More

I have always found the mechanical work to be excellent. They have helped me over the years with a couple of older cars. I use the shuttle service. The staff persons are friendly and helpful. They have helped me over the years with a couple of older cars. I use the shuttle service. The staff persons are friendly and helpful. More

Had my car in for inspection.William my service representative was very polite and courteous he is an asset to your company. I also spoke with Camron which is an asset to your company representative was very polite and courteous he is an asset to your company. I also spoke with Camron which is an asset to your company More

Scheduled services were completed in a very short time and at a reasonable cost. The waiting area was very comfortable. Personnel were very knowledgeable and answered all my questions. and at a reasonable cost. The waiting area was very comfortable. Personnel were very knowledgeable and answered all my questions. More

William Rodgers was very responsive & courteous. I will use them again for my 2019 Nautilus. I was initially frustrated by the Phone system to schedule a simple oil change but William addressed that. Thank use them again for my 2019 Nautilus. I was initially frustrated by the Phone system to schedule a simple oil change but William addressed that. Thank you. More

Services were outstanding like always never had a problem or issues with this Ford dealerships in Newport News, Va. All the agents are very friendly or issues with this Ford dealerships in Newport News, Va. All the agents are very friendly More

Service Great experience, so easy to schedule & just an easy experience. Larry is so pleasant to deal with, I always schedule with him. Would recommend Hall F Great experience, so easy to schedule & just an easy experience. Larry is so pleasant to deal with, I always schedule with him. Would recommend Hall Ford always! More

Great customer service! I visited the dealership for my state inspection and to get a nail removed from my tire. Willie provided excellent customer service and had me in and I visited the dealership for my state inspection and to get a nail removed from my tire. Willie provided excellent customer service and had me in and out in less than 30 minutes. He definitely made me feel like a valued customer. More