Southern Ford - Service Center

Edwin was more than helpful to me and I wish I had brought my decals to my appt and let him put them on my plates because then I might not have fallen out of the stool as I was trying and I have had 2 brought my decals to my appt and let him put them on my plates because then I might not have fallen out of the stool as I was trying and I have had 2 back to back surgeries. I had mentioned that I had fallen to Edwin and he asked me if I had my decals with me because he would have put them on for me. I truly wish I had known that sooner because I had my decals since Oct but I could not find anyone to put them on for me so I decided to do before bringing my truck in for inspection. Thank you Edwin! More

They were all so incredibly helpful and kind to find a solution to keep our car running for our college student who was away from home! We can’t thank you enough! solution to keep our car running for our college student who was away from home! We can’t thank you enough! More

Very pleased with my service and the timely manner my issue where addressed. The staff was very professional and friendly and it feel great to get wonderful service. issue where addressed. The staff was very professional and friendly and it feel great to get wonderful service. More

They treat your vehicle as if it were their own. I wouldn't use anyone else I wouldn't use anyone else More

Stephanie is the best she goes above and beyond to accomidate customers ,Mr. Conway squeezed me in on a booked day to get service. accomidate customers ,Mr. Conway squeezed me in on a booked day to get service. More

It was my first time there so I had a hard time finding the service entrance but other than that everything was great the service entrance but other than that everything was great More

I was told my appointment was 1:15…my truck was towed in at 1. I was told around 3 my truck would be ready shortly. I got a call at 5 on a Friday saying my truck can’t be looked at until Monday! I wasn’t of at 1. I was told around 3 my truck would be ready shortly. I got a call at 5 on a Friday saying my truck can’t be looked at until Monday! I wasn’t offered a loaner/rental. No one cared how I was gonna be able to go through the weekend with my 5 kids without a vehicle! This was very unprofessional! I will never bring my vehicle back to Southern More

Quick and easy, staff was welcoming and polite. Having directional signs could help with where to bring vehicles in at. Having directional signs could help with where to bring vehicles in at. More

The dealership was great, the people you can’t beat, but the GPS still does not work 100% of the time still. I’m told knows about this and is working on a fix. Until then can’t trust the gps on trips. the GPS still does not work 100% of the time still. I’m told knows about this and is working on a fix. Until then can’t trust the gps on trips. More

The service was impeccable and timely. Communication was efficient and the price and quality of work was excellent. Would highly recommend. Communication was efficient and the price and quality of work was excellent. Would highly recommend. More