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1,900 Reviews of Southern Ford - Service Center
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March 06, 2024
Buying the truck was rough and not a great experience Rob was Great and Michael was also good and Joe made it happen but Mani was very pushy and unprofessional at times and when asked to bring my truck back was Great and Michael was also good and Joe made it happen but Mani was very pushy and unprofessional at times and when asked to bring my truck back in to get looked over (after the fact) was told it wouldn’t take long I sat there for 4 hours before I had to tell them something about possibly missing my appointment was disappointed to say the least overall salesmen get a 9/10 managers 5/10 (Joe was 9/10) More
by af.jchavez06
Verified CustomerEmployees Worked With
Other Employees :
Lady in service can’t remember her name but she was very helpful once she learned I was given misinformation as was she
March 06, 2024
My only issue with the service department is. I was told I was being charged for the repairs. I needed to remind the service member I only owned to truck for 3 weeks and the truck had a 90 days w I was told I was being charged for the repairs. I needed to remind the service member I only owned to truck for 3 weeks and the truck had a 90 days warranty. Wish the service member understand all deleadership policies. More
by JMANIAN
Employees Worked With
Don't know service person I talked to
March 06, 2024
I was totally satisfied with my service Stephanie was excellent in and out Which helped my schedule very very much looking forward to coming back to the good service excellent in and out Which helped my schedule very very much looking forward to coming back to the good service More
by POPPOPRICKHARVEY
Employees Worked With
March 06, 2024
Very good experience. No major problems. Would recommend I had an enjoyable experience and the work that needed to be done got done No major problems. Would recommend I had an enjoyable experience and the work that needed to be done got done More
by JDRS45
Employees Worked With
JON CONWAY, JON CONWAY
March 06, 2024
The assistance I received from the staff was above and beyond any other buying experience I’ve ever had beyond any other buying experience I’ve ever had More
by jacoblynch6304
Employees Worked With
Other Employees :
JON CONWAY
March 04, 2024
I have dealt with hall ford now know as southern ford for many years. They have always been professional in their work. I would recommend them to anyone interested in a used or new car. many years. They have always been professional in their work. I would recommend them to anyone interested in a used or new car. More
by RET_1SG
March 04, 2024
Staff seems friendly. The staff seems friendly and helpful. The staff seems friendly and helpful when calling for updates. The staff seems friendly and helpful. The staff seems friendly and helpful when calling for updates. More
by cs2myers@yahoo.com
Employees Worked With
JON CONWAY, JON CONWAY
March 02, 2024
My vehicle was booked in for a recall. No they only ordered the part so I must take my vehicle back again some time when you have the part. That does not make sense, it is very poor planni No they only ordered the part so I must take my vehicle back again some time when you have the part. That does not make sense, it is very poor planning and bad customer service. More
by burgerarnold
Employees Worked With
I dont know
March 02, 2024
Very courteous well explained problem and service felt like I was treated very fair earn my trust, and will use this dealership again like I was treated very fair earn my trust, and will use this dealership again More
by msouth59
