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1,900 Reviews of Southern Ford - Service Center
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March 09, 2024
Southern Auto Group service department professional, knowledgeable and polite. The staff keeps you updated on your vehicle status. knowledgeable and polite. The staff keeps you updated on your vehicle status. More
by MSPENCER40
Verified CustomerEmployees Worked With
Other Employees :
JON CONWAY, SCOTT MIKULEC
March 08, 2024
Southern Ford was a great buying experience. They helped find the perfect vehicle and did what they needed to ensure a fair deal. Great to do business with! They helped find the perfect vehicle and did what they needed to ensure a fair deal. Great to do business with! More
by Tyler.Byrd715
March 08, 2024
Edwin was helpful and responsive. I appreciate him keeping me in the loop. Well done. I appreciate him keeping me in the loop. Well done. More
by svjoslin7
Employees Worked With
March 08, 2024
Fantastic people and especially vehicle service department. The mobile service team is a great idea. Very professional and attention to detail. department. The mobile service team is a great idea. Very professional and attention to detail. More
by MARK.MEDFORD
March 08, 2024
They surprised me with cost I was thinking was a warranty item but I guess it wasn't warranty item but I guess it wasn't More
by JABO23607
March 07, 2024
A very excellent and professional job. wonderful attitude and great people! you can tell that they take pride in their work. wonderful attitude and great people! you can tell that they take pride in their work. More
by LVEGA.3712
March 07, 2024
Dealership? ?? Service Department with Eddie and crew, outstanding 👏. Competent, knowledgeable, prompt, professional and caring. Pleased ?? Service Department with Eddie and crew, outstanding 👏. Competent, knowledgeable, prompt, professional and caring. Pleased More
by LERHEEL757
March 07, 2024
John was amazing! I called the local number for an appointment and a lady representative told me they didn’t have any appointments but I could do a walk in and expect I called the local number for an appointment and a lady representative told me they didn’t have any appointments but I could do a walk in and expect to be there up to two hours. When I got there about an hour later I was turned away by the First Gentleman that waited on me at the service desk. He said it wasn’t impossible to cover me today and I could speak with one of the girls to see if they knew something different then he did. Long story short as I waited in line for one of the women, Jon said I can help you. I told him the story. He was very transparent and said we are booked today and we’ve had a lot of call outs, I can help you but it may take up to three hours. I appreciate his willingness to help and he set the expectations that it may take a lot longer than expected. I said no worries I can wait, I desperately needed it done. And it was my day off so I didn’t mind waiting. It only took 90 minutes for my car to get serviced! Jon brought my keys, provided the complimentary tire rotations, he applied my rewards money to the invoice and he cancelled my future appointment that I had made that yesterday morning at which I had made but told the lady on the phone that I would still do a walk in only because that day worked better for me. Jon was very understanding, he was transparent, and he went the extra mile! He gets a ten star in my book! More
by lakisha.jarrett
Employees Worked With
JON CONWAY
