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1,903 Reviews of Southern Ford - Service Center
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March 13, 2024
The Dealership was outstanding. The mechanic replace my ABS sensor on my truck and the light is still on. I was charge for the services but the problem still exist. The mechanic replace my ABS sensor on my truck and the light is still on. I was charge for the services but the problem still exist. More
by DEACMILLS2
Verified CustomerEmployees Worked With
March 12, 2024
I was provided transportation home after dropping my vehicle off, but transportation never came to pick me back up after service was completed. No service recovery efforts were made, this is not ok. vehicle off, but transportation never came to pick me back up after service was completed. No service recovery efforts were made, this is not ok. More
by JESSICAHOPE228
March 12, 2024
I was experiencing some issues while driving, when I called they were able to get me in right away. Edwin Warren was very friendly and helpful. I appreciate the text process that keeps you up to speed. called they were able to get me in right away. Edwin Warren was very friendly and helpful. I appreciate the text process that keeps you up to speed. The problem on my vehicle was resolved. More
by Amew84
March 12, 2024
They did an excellent job getting me in to look at my issue before my 50,000 mile warranty was up. The parts came in right away and my car was ready faster than expected. The only thing that I did not li issue before my 50,000 mile warranty was up. The parts came in right away and my car was ready faster than expected. The only thing that I did not like is that there was some grease, in the floorboard of the car and on the armrest. Other than that, excellent job! More
by Helen9
March 12, 2024
Since I bought the vehicle in 2017- everyone has taken excellent care whatever has been needed. Stephanie and her team are 1st rate. excellent care whatever has been needed. Stephanie and her team are 1st rate. More
by WLEDFORD9
March 12, 2024
Stephanie's customer service was top notch from the day I called to set up the appointment for my vehicle. Throughout the process, Stephanie was more than willing to go above and beyond on some requests I ha called to set up the appointment for my vehicle. Throughout the process, Stephanie was more than willing to go above and beyond on some requests I had. Thank you Stephanie, and Southern Ford for another great experience! More
by rosa.kevin2015
March 12, 2024
Had 2 cars serviced, follow up and done in a timely manner was spot on manner was spot on More
by Paul Bosher
March 12, 2024
Edwin was great… however whoever but the finished the oil change forgot to solidly replace the splash plate change forgot to solidly replace the splash plate More
by Ken
Employees Worked With
March 12, 2024
Service was fast and convenient as always as Southern Ford. Staff iv extremely friendly and helpful Ford. Staff iv extremely friendly and helpful More
by Z.NIKKITA5
Employees Worked With
